Customer Relations Team Lead – Complaints

Customer Relations Team Leader AJ Bell – Manchester, England, United Kingdom Due to growth, we have an exciting opportunity for a Customer Relations Team Leader to join our Customer Services Department. The Team Leader will supervise a team of Customer Relations Coordinators and ensure all complaints are handled in line with FCA and internal requirements....

Due to growth, we have an exciting opportunity for a Customer Relations Team Leader to join our Customer Services Department. The Team Leader will be the supervisor for a team of Customer Relations Coordinators. They will be responsible for ensuring that all complaints, subject to FCA and internal business requirements, are handled appropriately and will...

**Company Description** Due to growth, we have an exciting opportunity for a Customer Relations Team Leader to join our Customer Services Department. The Team Leader will be the supervisor for a team of Customer Relations Coordinators. They will ensure their coordinators are motivated, productive, and trained to a high standard. They will address any...

We now have an exciting opportunity for a Customer Relations Team Leader to join our Customer Services Department. The Team Leader will be the supervisor for a team of Customer Relations Coordinators. They will ensure their coordinators are motivated, productive, and trained to a high standard. They will address any issues which arise within the team. The...

Due to growth we have an exciting opportunity for a Customer Relations Team Leader to join our Customer Services Department. The Team Leader will be the supervisor for a team of Customer Relations Coordinators.They will be responsible for ensuring that all complaints subject to FCA and internal business requirements are handled appropriately and will lead...

DescriptionLead a high-performing team drive compliance excellence and make a real impact in a fast-paced dynamic environment.We are seeking an experienced Customer Relations Specialist to lead a team responsible for managing customer complaints and ensuring compliance with regulatory standards. This is a key leadership role focused on managing customer...

**About Us** At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,200+ independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. Supported by a talented team of over 400 people...

Eden Brown are seeking a highly efficient Complaint's Officer to work frontline for a Social Housing Provider The role will be temporary 3-6 months and will be based in Salford once a week and at home the rest of the time working 35 hours per week Key Responsibilities Includes: - Full case management of complaints until resolution, within relevant...

**Key responsibilities**: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they are detailed and...

**About us**: We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives - giving them peace of mind now and in the...