Administrator (Temporary)

2 days ago

Durham, United Kingdom GEM Partnership Full time

Durham University is looking for a temporary Student Support Administrator to join their team at St Aidan's College until 13th December 2024, possibly longer.

Duties will include:

- Student Triage - via SSimS
- First point of contact (using templates) in relation to lower-level enquiries
- Coordinating ISM/JSM meetings
- Booking student meetings
- Summary timelines for appeals
- Pass lists and other lists
- Transfer request administration
- Withdrawals workflow
- Updating student support tracker (logging DSPs, concessions, exam deferrals, August resits and medical evidence).
- Part Time and Distance Learner administration support
- Collating student support statistics
- Student wellbeing events admin support
- Welfare campaigns admin support
- Involvement in open days - admin and on day support
- Student wellbeing handbook
- Student Support messaging via MS Teams channels
- Support College Coordinator to deliver allocations and admissions
- Support delivery of This is Aidan’s Campaign
- Produce College weekly and vacation newsletters
- Support delivery of College events.

This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment business.

To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search.

**Job Types**: Full-time, Fixed term contract
Contract length: 4 weeks

Pay: £13.21 per hour

Expected hours: 35 per week

**Benefits**:

- On-site parking

Work Location: In person

Reference ID: JDDUA
Expected start date: 18/11/2024

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