Senior Application Support Officer
2 weeks ago
**Full Time, Permanent**
Following a restructure of the Application Support function within Digital Transformation, 3 vacancies are now available for the post of Senior Application Support Officer within the Application Support (Housing) Team.
This is an outstanding opportunity to join the Team at an exciting time as we have recently commenced implementation of a new fully integrated Housing Management System.
You will be involved in the ‘Business as Usual’ activities and maintaining the current system, but increasingly the focus will be on implementation.
The Housing Application Support Team provided support and administration across a variety of systems supporting Housing Functions such as Housing Management (Estates and Income Management), Repairs and Housing Options used by approximately 1,000 users.
In addition to providing day to day support functions, you will act as a Workstream Lead in an identified area of Housing Application Support and will be responsible for development and improvements in that area of the system.
During the next 15 months, the Team will be involved in the design, build and testing of a new integrated Housing Management System which makes this a particularly exciting time to join the team.
You will also be involved in writing data extraction scripts and creating loaders to move data from legacy systems into the new system. To fully support the design and build of the new system, knowledge of Housing is important as is the ability to lead on work packages. A good working knowledge of SQL is essential as this will be needed both in data extraction and in report writing in the future.
If you are experienced in Application Support, committed to the provision of local government services, especially Housing and want to shape a new system and support that system in the future, this may be the opportunity for you.
Note that some out of hours working is required for these posts. This position is open to office and/or home working. When service needs arise you will be expected to work in City Hall as required.
Further details of the essential criteria and responsibilities of the role can be found in the Person Specification and Job Description.
Shortlisting will take place during week commencing 18 September and interviews will be held during week commencing 02 October.
**Why Bristol City Council?**
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.
Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
**How do I apply?**
**For further information, please refer to the Job Description and Person Specification or alternatively, please contact Andy Monkley**
- At Bristol City Council, we value having a workforce as diverse as the City we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit._
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