Travel Coordinator

**Travel Coordinator**

**UK Defence Academy**

**Shrivenham, SN6 8LA**

**£23,930 per annum plus benefits**

Serco have an exciting opportunity for Travel Coordinator to join our team based at the Defence Academy in Shrivenham, Swindon. This role will be required to source appropriate services within contract, research itineraries and liaise with suppliers to ensure value for money. The post holder will be responsible for completing day to day travel bookings as well as large group tours in the UK and abroad.

Serco at the Defence Academy provides Facilities Management across all aspects of the site including Estates, Logistics, various Supporting Services, together with Cleaning, Catering and Waste Management through ESS.

**Duties for the role**:

- Actively engage with induction processes and training to ensure the successful completion of own and colleague’s probationary periods.
- Coach and mentor new colleagues; input into their performance reviews.
- Manage incoming office workflow and allocate work effectively ensuring all KPI’s are met.
- Make key day to day decisions to ensure the customer’s Travel requirements are completed within MOD and Serco regulations, liaising closely with internal departments, external agencies/suppliers and customers as required.
- Undertake the lead Travel team role for specific large group tours.
- Provide guidance to the customer on entitlements, submitting requests and travel advice.
- Complete financial reports such as budget management, monthly spend, reconcile, and pay invoices, fuel card management and any other management or customer reports/statistical information that are requested.

**What you need to do the job**:

- Good level of general education, with GCSE’s (A-C) or equivalent in English and Mathematics.
- Excellent communication and interpersonal skills.
- PC literate with a good level of experience in MS Office.
- Previous administration experience; knowledge and understanding of general office practices.
- Good attention to detail; ability to interpret/analyse information.
- Proven organisational skills; ability to proactively manage departmental workload.
- Ability to achieve SC clearance; Serco will initiate this process on your behalf prior to appointment.

The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:

- Free, secure onsite parking.
- Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
- Gym membership, the site boasting 2 fully equipped gymnasiums.
- Site also has a heated outdoor swimming pool (open May-Sep).
- 18-hole golf course (annual membership circa £375).
- Fully equipped riding stables, with the opportunity for lessons.
- Other sporting facilities include tennis courts, Astro-turf football pitches and much more.

**What we offer**:

- 25 days annual leave plus bank holidays and the chance to purchase additional days.
- Serco-Flex - local working policy which supports home working options dependant on role requirements.
- Serco discounts which include cinema, entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, apprenticeships, formal study and much more to support you to build your career with Serco.

**Why Serco**

Meaningful and Vital Work - Everyone in our Defence business has an important role to play in the smooth operation of the UK’s Armed Forces. Whether you’re joining us from the military or from a civilian background, you’ll take great pride in supporting the military and the care we take of our defence customers.

A World of Opportunity - With over 70 military contracts here in the UK and a wide variety of roles, Serco can offer excellent opportunities for progression, whether that’s in Defence or in another part of our multi-sector business. We also support our teams with a range of training and accreditations, from apprenticeships to chartered statuses.

Great People - Within Serco you’ll find diverse and inclusive people that are driven by the same can-do attitude and values of Care, Trust, Pride, and Innovation. We are proud of who we are as individuals - and of how we come together as one team.

**About Serco**

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for