Retail Team Leader

2 weeks ago

Grantham, United Kingdom PGL Travel Full time

We are searching for a **RETAIL TEAM LEADER** to ensure the smooth running of our on-centre retail operations at Caythorpe Court, our Lincolnshire-based activity centre.

Reporting to the Finance/Retail Manager, you’ll be responsible for creating and maintaining appealing and inviting retail spaces and supervising a friendly and engaged team of Retail Assistants.

**THE ROLE**:
You’ll be responsible for our on-site retail and bar areas, providing a friendly and welcoming service to our young guests, families and other visitors. You’ll ensure the Retail team keeps these areas stocked, organised and visually appealing, encouraging creativity with shop & bar displays to keep them fresh and fun, and share your marketing ideas to enhance our retail environments.

You’ll work to maximise productivity and profitability across the department through effective stock management, spending incentives and cash handling. You’ll also run a programme of ‘Bar Entertainment’ for our guests to increase customer satisfaction and spend per head.

You’ll be responsible for the line management, induction and training of Retail/Housekeeping Assistants, ensuring compliance with all statutory requirements, company policies and PGL standards.

**IS THIS YOU?**
- You’ll be responsible for our on-site retail and bar areas, providing a friendly and welcoming service to our young guests, families and other visitors. You’ll ensure the Retail team keeps these areas stocked, organised and visually appealing, encouraging creativity with shop & bar displays to keep them fresh and fun, and share your marketing ideas to enhance our retail environments.
- You’ll work to maximise productivity and profitability across the department through effective stock management, spending incentives and cash handling. You’ll also run a programme of ‘Bar Entertainment’ for our guests to increase customer satisfaction and spend per head.
- You’ll be responsible for the line management, induction and training of Retail/Housekeeping Assistants, ensuring compliance with all statutory requirements, company policies and PGL standards.

**THE PACKAGE**

We are renowned for our personal development & investment in people, we are ready to support you in your career development, each step of the way You’ll have all the training you need to be confident and successful in your role, be equipped with a personal development plan, and access to nationally recognised qualifications funded by PGL to give your career the very best start.
- A generous benefits package including annual leave accrual, birthday leave, pension & death in service cover
- Sector leading family friendly policies (for example 90% of your salary for 26 weeks for maternity, paternity or adoption leave)
- Enjoy a range of employee perks including PGL discounted holidays, partner offers (such as Anytime Fitness) and 20% discount in all our on-site shops
- Health, financial and wellbeing support through our Employee Assistance Programme, health cashback plan and Salary Finance platform (loans, advances, savings and financial education)

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