Sales Administrator
1 week ago
**Sales Administrator**
Location: Birmingham - B18 6LT
**Salary**: Negotiable/ dependant on experience
Hours: Full time (37.5 per week)
Benefits: Company pension, Life assurance (4x gross annual salary), Profit related bonus scheme, Flexible working opportunities, Health care cash plan, Employee assistance programme, Parking permit loans, Cycle scheme, Staff purchase scheme and discounts.
Voted ‘Jewellery & Watch Supplier of the Year’ in Retail Jeweller’s 2021 & 2020 UK Jewellery Awards, Domino Jewellery is a leading jewellery manufacturer and supplier with an enviable reputation for design excellence. Our passion for quality and attention to detail ensures we continue to flourish and achieve great things. In order to support our growth, we are looking to recruit a Sales Administrator to join our fast-paced Customer Service team.
**Responsibilities of the role are**:
- Ensure orders are taken and recorded accurately to minimise errors in production and prevent order cancellations and refunds
- Ensure that opportunities to enhance sales are identified and acted upon
- Communicate effectively and share information with other departments to ensure that pre and post order queries are dealt with professionally and efficiently
- Provide customer service support to the Sales Representatives
- Ensure expected delivery times are communicated accurately to Customers and Sales Reps to ensure expectations are managed
- Build and maintain a high level of product knowledge, in order to offer customers expert advice on the full Domino product range
- Set up new customer accounts on ERP system
A background in jewellery would be highly desirable, but not essential.
**Job Types**: Full-time, Permanent
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
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