Customer Service Co-ordinator

4 days ago

BurtonOnTrent, United Kingdom Wabtec Full time

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at:

It’s not just about your careeror your job title it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Role: Customer Service Coordinator

**Salary**: £Competitive

Location: Burton on Trent, Staffordshire, (DE13 8EN)

Hours: Monday to Thursday 08:00am to 16:30pm and Friday 08:00am to 13:00pm, 37 hours per week

Contract type: Permanent, Full-Time

What you will be doing
- Responsible for liaising with customers.
- Responding to customer requests for quotations and enquires e.g., Rejections and Non-Conformance Reports.
- Process customer contracts, orders, and schedules.
- Manage customers’ order books.
- Participate in customers’ reviews.
- Liaising with internal departments to manage customers’ requirements.
- Assist with weekly/monthly order intake and sales forecasting.

Are you an individual with the following?
- Previous experience in Customer Service, Coordination, or as an Administrator is desirable.
- Able to work autonomously with strong organisational skills.
- Excellent communication skills.
- IT literate.

If you don’t have all the above criteria don’t worry, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible.

Legal authorization to work in EU is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles people like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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