Customer Services Officer
1 day ago
Summary
We are pleased to advertise the opportunity to join our Customer Services Team
**LIVE** WORK **EMPOWER**
**About the role**
Day-to-day, a Customer Services Officer (CSO) has an interesting and varied role, resolving enquiries across a broad spectrum of services such as Highways, Waste and Recycling, Environmental Health, Housing, Blue Badges, Schools Admissions and Elections to name a few, so being able to multi-task and gain knowledge on several different services is a must for this role.
CSOs take responsibility for the customer’s enquiry and unpick sometimes complex enquiries by using intelligent questioning and negotiation skills to get to the root of the issue. They also use different IT systems including our own CRM call logging system to resolve queries. Therefore, you will need to have excellent interpersonal, communication and IT skills to be successful in this role. CSOs are required to cover the Reception desk as necessary.
**About you**
Confident in using a range of different IT systems as well as having knowledge of Microsoft packages and social media you will be able to handle difficult queries and situations calmly with understanding and patience.
**Interview dates to be confirmed after shortlisting.
-
Customer Service Assistant
5 days ago
Lyneham, Wiltshire, United Kingdom ESS – Defence, Energy and Government Services Full timeAre you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 14 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team...
-
Customer Service Assistant
5 days ago
Lyneham, Wiltshire, United Kingdom ESS – Defence, Energy and Government Services Full timeAre you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 14 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team...
-
Retail Security Officer
3 days ago
Wiltshire, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full timeThe position requires you to have a high level of self-presentation, customer service & communication skills are essential along with a positive/helpful attitude. **Retail Security officer** **Address : Wiltshire** **Shift:45 hours per week, must be able to work weekends** **Pay rate : £11.08ph** **You must have**: - Having Valid SIA Badge - Checkable...
-
Senior Service Charge Officer
3 days ago
Wiltshire, United Kingdom Aster Group Full timeAre you looking for a role that you can really get your teeth into? If it’s a yes, keep reading As the Senior Service Charge Officer you will be working with the team to maximise the recovery of service charges, ensuring along the way that we’re working within the legal framework. Your days will be varied and will include, effectively leading a small...
-
Customer Service Advisor
24 hours ago
Wiltshire, United Kingdom Arval BNP Paribas Group Full timeCustomer Service Advisor – Driver Desk - 20 hours across 5 days Swindon – Hybrid We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers....
-
Customer Service executive
3 weeks ago
Wiltshire, United Kingdom Thrive Group Careers Full timeThrive Group are delighted to be supporting our client in Warminster who are actively looking to recruit a Customer Success Specialist to join the team on a temp to permanent basis (for the right candidate). The role is predominately based in Warminster, with a requirement to also work in Chippenham. What you will be doing: To provide outstanding customer...
-
Customer Service Engineer
1 week ago
Wiltshire, United Kingdom Omega Resource Group Limited Full time**Job Title: Customer Service Engineer** **Location: Swindon** **Pay Range/Details: £30,000 - £40,000 + Company Vehicle** We have established our industry experience with solution competence, coupled with customer orientation and reliability which form some of the foundations of our success. As one of the suppliers of large uninterruptible power...
-
Customer Service Advisor
7 days ago
Allington, Wiltshire, United Kingdom Manpower UK Ltd Full timeCustomer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of...
-
Probation Service Officer
2 weeks ago
Wiltshire, United Kingdom Red Snapper Group Full timeRed Snapper Justice are part of a niche recruitment agency, who provide staffing services to the offender management and criminal justice sectors. We are currently recruiting for Probation Services Officers based in Wiltshire, to work on temporary ongoing contracts. Some roles can be offered as remote working. The jobholder will undertake the full range of...
-
Legacy Officer
6 days ago
Wiltshire, United Kingdom NFP PEOPLE Full timeJob DescriptionLegacy OfficerThese are exciting times for the Charity, and we now have an excellent opportunity for a proactive and customer-focused Legacy Officer to join the busy Legacy Administration Team.Position: Legacy OfficerLocation: Devon/Hybrid (onsite attendance currently anticipated to be 2-3 days per week)Hours: Full-time, 35 hours per week,...