HR Administrative Assistant

**PURPOSE OF THE ROLE**
We are looking for a hardworking and reliable HR administrative assistant to join our ambitious Human Resources Administration dream team
If you are passionate about HR operations and you would like to give your contribution in creating a great company culture, this is the right position for you.
Your job will be working directly within our HR Administration team to provide support to the global HR team by performing a variety of tasks adhering to standard processes, ensuring the service is provided in an efficient and effective manner, in line with service level agreements. In this position, you will be involved in the full employee life cycle from onboarding right the way through to retiring. This does include day to day processing of new starters, movers and leavers and also working through our day-to-day enquiries using a query management system. This role will provide support to several of our regions (UK and regional) and those regions may change depending on the needs of the team and the business.
Here in the HR Administration team we don't like to just keep things as they are, we like to make an impact too. This is where you will also have the opportunity to be involved in key project work alongside your day to day responsibilities. This could be involvement in a cyclical process we have responsibility for or working on a new workstream and representing the HR Admin team.

**THE TEAM**
The HR Administration team are all based in our Manchester office. Our team structure is currently made up of a Manager, a number of HR Administration Advisors who oversee a group of HR Assistants and an Administrator. The team sits in the HR Operations part of the HR team (consisting of Admin, Benefits, Payroll, MI & Systems).
The team serves as an internal service provider to various stakeholders and client groups within the firm. These client groups typically include employees, managers, and other part of the wider HR team. The importance of the function lies in its ability to ensure smooth HR operations, timely and accurate processing of HR-related tasks, and maintaining employee satisfaction by providing reliable and efficient support. The HR Administration team are crucial for the overall functioning of the HR department and the firm as a whole. We strive for accuracy, efficiency, and professionalism in our work.
The team's successes can be measured by its ability to efficiently and accurately handle administrative tasks, ensuring compliance with legal and regulatory requirements, and providing excellent customer service to internal clients and stakeholders. Some of the team achievements include but not limited to streamlining administrative processes, supporting implementation of new systems or technologies, and maintaining high data accuracy levels.
What sets our team apart from its competitors is its focus on continuous improvement, customer service, and technological advancements. The team is proactive in identifying opportunities to streamline processes, automate tasks, and enhance the overall employee experience. By staying up-to-date with the latest HR technologies and best practices, the team can provide efficient and effective support to the organization, giving it a competitive edge in the market. Additionally, the team's commitment to providing excellent customer service sets them apart, as they prioritise responsiveness, professionalism, and a personalised approach to meet the unique needs of internal clients.
**WHAT TO EXPECT IN THIS ROLE**
Process Responsibility
- Delivers a diverse administration service which includes (but may not be limited to) Core HR lifecycle activity and Core Payroll activity for a number of different regions.
- Prepares and delivers Management Information and Reporting as requested through the relevant reporting tool.

Core HR and Payroll
- Ensures all new starter, lifecycle changes and leavers are entered into the HR/Payroll systems in an accurate and timely fashion to meet payroll deadlines, allowing for accurate and timely payments via the payroll team.
- Provides advice to employees and managers on general HR and payroll related queries and how to access and use the HR system and other information sources.
- Prepares, checks and issues all necessary documentation in an accurate and timely fashion.
- Liaises with the in-house and outsourced payroll teams to investigate and resolve any payroll related queries and issues.

Team Responsibility
- Provides feedback on a regular basis and identifies opportunities for improvements in our processes and automated functionality of the HR system.
- Takes responsibility for scheduling check in meetings in line with defined timescales, and provides upward feedback.
- Shares knowledge and offers coaching and support to colleagues.

**YOUR AREAS OF KNOWLEDGE AND EXPERTISE**
To be successful in this role, what are the:
Essential
- Customer service or operational administration experience within a professional or