Customer Service Assistant
2 weeks ago
We are currently needing a full time Customer Service Assistant to join our growing team in London. Customer Service is at the forefront of what we do. “The Customer is always right”. If you are a great communicator and enjoying speaking with and helping others please submit your CV.
Customer Service Assistants are tasked with interacting with customers on a daily basis, answering questions, listening to customer concerns, selling new products, and providing customer feedback to the management team.
This position will require attention to detail, accurately recording information regarding interactions with customers and utilising proper follow-up procedures to increase customer satisfaction. The Customer Service Assistant drives sales, points and ensures that key performance indicators are met.
Customer Service Assistant Key Qualifications:
*
Excellent communication skills
*
Previous sales experience is a plus
*
Enjoys proactively engaging customers
*
Great interpersonal skills as our Customer Service Assistant must work well in a collaborative
environment
*
Attention to detail
Customer Service Assistant Requirements:
- Speak to customers daily answering any questions they may have
- Enter customer data to complete sales
- Increase sales by up selling relevant products
- Respond effectively and professionally to consumer enquiries
- Clear verbal communication skills to effectively communicate with customers
- GCSE or equivalent required
Compensation: £1600 p/m with expectations for individuals to generate £2500-£3000 p/m based on extra earning potential. (Exact amount & structure are determined on individual basis. Compensation may be negotiated upon an offer).
We are looking to begin filling positions ASAP.
**Salary**: £24,000.00-£26,000.00 per year
Schedule:
- 8 hour shift
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