Payroll Associate Director

**Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development.**

**About the team**
- ‘_Our national payroll team support our clients to better run their payroll functions and to ensure they are compliant with UK payroll and pension legislation. Our successful team of more than 70 professionals is growing across all areas and therefore requires more team members.

**About the role**

Due to continued growth in our National Payroll Client Service team, we are now looking to add another Associate Director to our senior leadership team. In your role within the Payroll Client Service team, you'll provide a first-class payroll service, by undertaking management duties and responsibilities across the team. You will be part of the National Payroll Management team, working closely with the Head of UK Employer Services and Operations Manager.

You will have three primary areas of focus:

- To ensure client satisfaction in the payroll team by ensuring that the quality and timeliness of our payroll delivery is first class.
- To ensure that new clients receive a high quality, relevant service that leaves them positive about their relationship with us
- To work collaboratively with the senior leadership team, marketing and other business units to create opportunities to win new work and build the external knowledge of the service

**Responsibilities**:

- Working alongside the other Associate Directors, lead the national payroll team and ensure all payroll deadlines are met, and that work is delivered in accordance with the Firm's process manual and set quality standards.
- Oversee client relationships, especially key clients, looking for opportunities to enhance our service and dealing promptly with any issues or escalations.
- Take responsibility for financial performance in the team, overseeing billing and cash collection, utilisation, portfolio sizes, job profitability and team capacity.
- Coach and develop the assistant managers and supervisors in the team in order to develop and inspire our talented group of future leaders.
- Carry out staff appraisals and ensure team aspirations are recognised by way of the career pathways, and through mentoring, supervising and training new and existing team members.
- To create new work opportunities, such as marketing, proposals and referrals

**What are we looking for?**
- Experience leading a team or teams in a payroll bureau environment
- Payroll qualified, preferably CIPP Level 5
- Actively leads at networking and marketing events and positively promotes the Firm and our payroll service on social media platforms
- Develops and maintains relationships with internal and client account contacts at all levels.
- Has excellent client communication skills and able to confidently handle client and team situations with strong written communication and presentation skills.
- Actively seeks to enhance expertise and knowledge through self-development.

**About Forvis Mazars**

Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories.

Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.

We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action.

At Forvis Mazars, we empower our people and celebrate individuality. We thrive on teamwork and are agile. We have bold foresight and give people the freedom to make a personal contribution to our shared purpose. We support one another to deliver quality, create change and have a deeper understanding, to help make an impact so that everyone can reach their full potential.

Being inclusive is core to our culture at Forvis Mazars; we want to ensure everyone, whether in the recruitment process or beyond is fully supported to be their unique self. To read more about our approach click here

**Benefits**:
Annual Leave +

Charitable Giving

Dental Insurance

Wellbeing Benefits

Virtual GP

Cycle to Work

Gym Discounts