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2 weeks ago
An exciting opportunity has arisen for an Administrator to join our team working for the YOUnited referral hub. This is a very interesting role that will require someone who can work accurately and be customer focused in handling calls throughout the day. You will be supporting all Child and Adolescent Mental Health (CAMH) referrals and partners e.g., Centre 33 and Ormiston Families.
The service is available to those up to the age of 25 and offers a range of support including therapies, counselling and guided self-help. YOUnited will also accept referrals for children and young people up to the age of 18 with a suspected eating disorder or with a Neuro Developmental diagnosis. Referrals can be made to YOUnited by a GP or any professional working with children or young people.
The YOUnited integrated hub offers help to children and young people with their emotional wellbeing and mental health.
There is free parking and the option of limited flexible home working, although the role is mostly office based.
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
Please refer to the attached job description and person specification for full details of responsibilities
- Ensure all printed communications comply with the agreed Trust house style guidelines.
- Develop and maintain computer skills with particular emphasis on Word, Excel and Outlook.
- Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
