Pensions Administrator

5 days ago

Leeds, United Kingdom LMA Full time

A global insurance firm are seeking an experienced Pensions Administrator to help within their Pensions department with occupational pension schemes, dealing with new joiners/leavers/retirees and basic administration duties. This is a temporary hybrid rolewhich could go permanent. It is a great opportunity for career progression with a competitive salary.
Key Responsibilities:

- Providing great customer service from start to finish
- Dealing with queries and requests by using standard letters and references to procedures
- Developing knowledge of clients' pension schemes
- Assisting the team with more complex projects when required
- Accurately perform manual calculations
- Ensuring complaints are respectfully dealt with and forwarded to the Senior Administrator
- Ability to identify areas where the service to clients could be improved

Skills and Experience:

- Previous experience as a pensions administrator is essential
- Ability to work to a high level of accuracy
- Ability to work well under pressure while still meeting targets
- Good communication skills - both written and verbal
- Computer literate
- Customer focused

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