Discharge Officer

7 days ago

Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

An exciting opportunity has arisen for a Discharge Officer to join the Acute Discharge Hub based at University Hospital Southampton. As a Discharge Officer, you will have responsibility for supporting the wards to optimise discharges and provide guidance and support for our more complex patients and relatives. ABOUT THE TEAM We are a small team of positive, hard-working, friendly, fun and resilient individuals who have a passion for supporting our more complex patients and each other. We have a "can do" attitude with a flexible approach to working. We always strive to balance work/life pressures which include team-building sessions, training and social events. The role will be full-time Monday to Friday, however, you will be required to work an occasional day some weekends due to the needs of the service. Our working hours are 08:00 to 16:00. For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached. What we can offer you As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care. All non-clinical roles may involve a mixture of on-site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted. Your Responsibilities What you’ll do As a Discharge Officer, you will be based on the wards liaising with ward staff, patients, relatives and external partner agencies. Each day is diverse and presents new and exciting tasks to undertake. We pride ourselves on working with and for our patients, advocating and supporting their wishes, whilst also assisting them to navigate discharge pathways. It is a busy and fast-paced role and we are therefore looking for someone who is dedicated to excellent patient care and has a good understanding of customer care skills. Please contact us for more information, we would be happy to talk you through what responsibilities you may hold across a shift. What we’re looking for As a Discharge Officer, you will need to have a keen interest in the discharge process and a passion to get it right for the patient. You will be expected to be a confident communicator with excellent organisational skills. You will be required to liaise with family members, patients and members of the Multi-Disciplinary Team on a regular basis, and be competent with IT systems that facilitate this. You will need to demonstrate an ability to work in a busy and often pressurised environment and be capable of using your own initiative. In return, we can offer you the opportunity to develop your skills by gaining a wider knowledge with regard to Health and Social care systems and processes.

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