Victim Liaison Officer

**Details**:
**Reference number**:

- 383170

**Salary**:

- £35,130 - £42,000

**Job grade**:

- Other
- NPS Pay Band 4 National

**Contract type**:

- Permanent

**Type of role**:

- Operational Delivery

**Working pattern**:

- Full-time

**Number of jobs available**:

- 1

Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at YEOVIL COUNTY COURT YEOVIL BA20 2QD

About the job

**Job summary**:

- Please refer to Job Description

**Job description**:
The job holder will work with victims who are in, or are being considered for inclusion in, the statutory National Probation Service (NPS) Victim Contact Scheme (VCS). The scheme is for victims of specified serious violent or sexual offences where the offender receives a prison sentence of 12 months or more, or a hospital order. They will contribute to the assessment and management of risk posed by offenders in order to protect the public. They will liaise with victims and keep them updated at regular intervals in accordance with the service specification for victim liaison, and relevant legislation. They will provide the victim with information about any significant changes during the offender’s sentence, enable victims to participate by making representations or providing their views at specific points, and produce reports at appropriate times. They will liaise with the offender manager and contribute to inter-agency meetings in appropriate cases in order to ensure that victims’ views have been considered.

The job holder will be required to carry out the following responsibilities, activities and duties set out below.
- Use the NPS computer based systems to produce, update and maintain records and other documentation (such as reports for external bodies) within agreed timescales.
- Assess the risks and needs of victims for whom the post holder is the case manager and complete any required actions within appropriate time scales including home, prison and/or alternate location visits as required in accordance with the service procedures and policies.
- Refer significant changes/escalation in risk or need to the Senior Probation Officer (SPO), the offender manager (OM) and other agencies e.g. Police, Prison, Children’s services and domestic violence units).
- Ensure effective referrals to and communication with offender management staff, service providers and external agencies.
- To attend professional meetings and represent the NPS at appropriate partnership forums.
- Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
- Manage victims’ expectations and keep them updated with relevant aspects of the case in a timely and appropriate manner.
- Assist where necessary to enable victims to make representations about licence/discharge conditions and/or complete Victims Personal Statements.
- Provide cover within the victim liaison unit as appropriate.
- To assist colleagues working in NPS and partner agencies to understand their responsibilities under the Victim Contact Scheme.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- To work within the aims and values of NPS and NOMS The duties/responsibilities listed above describe the post as it is at present and are not intended to be exhaustive.

The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the Job Holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

**Person specification**:

- Please refer to Job Description

**Qualifications**:

- 5x GCSEs A-C including Maths and English

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Delivering at Pace
- Making Effective Decisions
- Working Together

**Benefits**:

- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Feedback will only be provided if you attend an interview or assessment.

**Security**:

- People working with government assets must complete baseline personnel security standard (opens in new window) checks.

**Nationality requirements**:
This job is broadly open to the following groups:

- UK na