Night Porter

2 days ago


Coventry, United Kingdom Telegraph Hotel Ltd Full time

We currently have an exciting opportunity to join the team as a Hotel Night Porter at the Telegraph Hotel, Coventry.

We have a variation of Part time contracts available,

16 Hours Per Week - ( 2 night shifts per week)

24 Hours Per Week - (3 night shifts per week)

Shift time - 22:30 - 07:00

Contracted days will not be set, includes weekend work. Flexible terms available

This is a full time position working night shifts (five days out of seven) a total of 40 hours per week. The shifts times are 22:30pm - 07:00am

Duties will include:

- Assist all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction.
- Deals with guests promptly upon arrival and departure, as per Company Standards for check in and out procedures.
- Demonstrates a working knowledge of all services and facilities of the hotel, as well as local area. Therefore, ensuring our guests are assisted effectively.
- Professionally and competently operates the telephone system in line with both operating and Company Standards.
- Managing Health & Safety procedures during the night shift
- Hotel cleaning duties of conference rooms and public area
- Limited Food & Beverage service
- To ensure a professional appearance and manner to all visitors, resulting in positive PR both internally and externally.

**Benefits**:
At Bespoke Hotels, our people are our biggest asset. We focus on their engagement and individual development, working with their natural strengths and supporting their education from a commercial perspective. Pathways are created so our people know the direction their careers will head. Great hospitality can only be delivered by a happy engaged team, so this is at the heart of our culture.

As such, we are able to offer a competitive salary, ample scope for further training and personal development, as well as discounted hotel stays for you, your family and friends.

More about us:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

Covid-19 Charter:
We have a Covid-19 Charter in place to ensure all of our premises continue to be a 'Safe place to work, stay and visit'. The health, safety and well-being of all of our employees, guests and third-party visitors is, as always, our upmost priority.

**Job Types**: Part-time, Permanent

Pay: From £12.25 per hour

Work Location: In person


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