Night Porter

4 days ago

Coventry, United Kingdom Telegraph Hotel Ltd Full time

We currently have an exciting opportunity to join the team as a Hotel Night Porter at the Telegraph Hotel, Coventry.

Who are we:
An iconic building at the very heart of the city centre, the hotel evokes the famed mid-century 1950s architecture of Coventry and will be a reflection of its former life as a thriving newspaper and printer works. It will feature 88 air-conditioned bedrooms, several of which will be duplex penthouse suites, as well as a stylish restaurant in a glazed courtyard, meeting, event and conference space, alongside a rooftop bar overlooking Belgrade Square.

This is a full time position working night shifts (five days out of seven) a total of 40 hours per week. The shifts times are 22:30pm - 07:00am

Duties will include:

- Assist all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction.
- Deals with guests promptly upon arrival and departure, as per Company Standards for check in and out procedures.
- Demonstrates a working knowledge of all services and facilities of the hotel, as well as local area. Therefore, ensuring our guests are assisted effectively.
- Professionally and competently operates the telephone system in line with both operating and Company Standards.
- Managing Health & Safety procedures during the night shift
- Hotel cleaning duties of conference rooms and public area
- Limited Food & Beverage service
- To ensure a professional appearance and manner to all visitors, resulting in positive PR both internally and externally.

**Benefits**:
At Bespoke Hotels, our people are our biggest asset. We focus on their engagement and individual development, working with their natural strengths and supporting their education from a commercial perspective. Pathways are created so our people know the direction their careers will head. Great hospitality can only be delivered by a happy engaged team, so this is at the heart of our culture.

As such, we are able to offer a competitive salary, ample scope for further training and personal development, as well as discounted hotel stays for you, your family and friends.

**Job Types**: Full-time, Permanent

Pay: From £25,600.00 per year

Work Location: In person

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