Membership Retention Assistant

2 weeks ago

East Molesey, United Kingdom Historic Royal Palaces Full time

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.
**Departments**: Marketing & Membership
**Home Palace**: Hampton Court Palace
**Status**: Established/Permanent
**Salary**: £25,418 Per Annum
**Days/Hours of work**: Full time, 36 hours per week, Monday - Friday
**About the role**
We are a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred.
As a charitable organisation, our members are essential to our growth and to achieving our strategy. In this role, you’ll be supporting the Member Retention Executive and working closely with other internal stakeholders to deliver compelling member communicationsand engagement content to encourage new and long-term members to make the most of their benefits and to keep supporting our cause.
This will include developing our member events programme, supporting the delivery of our Inside Story magazine three times a year, and assisting with creating and delivering all member communications (print and digital).
**About you**
**Benefits include**:

- Enhanced holiday entitlement
- Generous Employers Pension Contributions (up to 11%)
- Annual Pay reviews & Bonuses
- Critical Illness Cover & Life Assurance
- Family friendly policies and benefits
- Staff discounts and membership to all palaces
**Closing date**: 13th November
**Interviews**: 23rd November
We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements.
**You may have experience of the following**: Member Services Administrator, Marketing Administration, Office Administrator, Policy Advisor, Marketing Communications, Sales Administrator, Office Admin, Membership Officer, Business Administration,Account Management, Sales Support, Admin Exec, Policy Officer, Membership Administration, PA, Secretary, Office Manager, Assistant Administrator, Customer Service Executive, Administration Assistant, Admin Assistant, Sales Administration, etc.
Ref: 137 569

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