Receptionist/Membership Administrator
2 weeks ago
Job Title: Full-Time Receptionist / Membership Administrator
Location: East Grinstead Sports Club, West Sussex, RH19 4JU
Hours: Various shifts between 08:00 – 20:00 during the week and at weekends
Salary: £25,000 – £26,000 per annum
About the Role:
East Grinstead Sports Club is seeking a friendly, organised, and professional Receptionist / Membership Administrator to join our team. This full-time role involves manning the reception desk, providing excellent customer service, and handling membership administration. The successful candidate will be the first point of contact for visitors and members, ensuring a welcoming and efficient experience.
Key Responsibilities:
· Greet and assist visitors, members, and clients in a professional and friendly manner.
· Answer and manage phone calls, emails, and other enquiries efficiently.
· Perform membership administration, including processing new memberships, renewals, and updating member records.
· Maintain a clean, organised, and professional reception area.
· Handle scheduling and booking requests as required.
· Support other administrative tasks as needed.
· Ensure compliance with company policies and procedures.
Requirements:
· Previous experience in leisure, a reception or customer service role is desirable.
· Excellent communication and interpersonal skills.
· Strong organisational skills and attention to detail.
· Comfortable using computer systems and basic office software.
· Ability to work flexibly, including evenings and weekends.
· Professional and approachable demeanour.
What We Offer:
· Competitive salary of £25,000 – £26,000 per annum.
· Full-time hours.
· Supportive and friendly work environment.
Job Type: Full-time
Pay: £25,000.00-£26,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking
Work Location: In person
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