Receptionist/Membership Administrator

2 weeks ago


East Grinstead RH JU, United Kingdom Acorns Health and Leisure Limited Full time £25,000 - £26,000 per year

Job Title: Full-Time Receptionist / Membership Administrator

Location: East Grinstead Sports Club, West Sussex, RH19 4JU

Hours: Various shifts between 08:00 – 20:00 during the week and at weekends

Salary: £25,000 – £26,000 per annum

About the Role:

East Grinstead Sports Club is seeking a friendly, organised, and professional Receptionist / Membership Administrator to join our team. This full-time role involves manning the reception desk, providing excellent customer service, and handling membership administration. The successful candidate will be the first point of contact for visitors and members, ensuring a welcoming and efficient experience.

Key Responsibilities:

· Greet and assist visitors, members, and clients in a professional and friendly manner.

· Answer and manage phone calls, emails, and other enquiries efficiently.

· Perform membership administration, including processing new memberships, renewals, and updating member records.

· Maintain a clean, organised, and professional reception area.

· Handle scheduling and booking requests as required.

· Support other administrative tasks as needed.

· Ensure compliance with company policies and procedures.

Requirements:

· Previous experience in leisure, a reception or customer service role is desirable.

· Excellent communication and interpersonal skills.

· Strong organisational skills and attention to detail.

· Comfortable using computer systems and basic office software.

· Ability to work flexibly, including evenings and weekends.

· Professional and approachable demeanour.

What We Offer:

· Competitive salary of £25,000 – £26,000 per annum.

· Full-time hours.

· Supportive and friendly work environment.

Job Type: Full-time

Pay: £25,000.00-£26,000.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Free fitness classes
  • Free parking
  • Gym membership
  • On-site gym
  • On-site parking

Work Location: In person


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