Paediatric Assistant Pathway Coordinator

1 week ago

Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Applications are invited for a post in the Orthopaedic Department at the Maidstone & Tunbridge Wells Trust. The Orthopaedic Department is expanding with the opening of the new Kent and Medway Orthopaedic Centre at Maidstone Hospital, that will provide elective orthopaedic services to the population of Kent and Medway.
An exciting opportunity has arisen for a full time Paediatric Assistant Patient Pathway Coordinator within the Trauma and Orthopaedic department
This is a busy, varied and challenging role where you will be specialising in our Paediatric Orthopaedic Service. The post holder will be responsible for coordinating and booking outpatient clinics.
The post holder will also be responsible for booking Orthopaedic outpatient clinics at Tunbridge Wells and Maidstone Hospital; which will require the need for some cross site.
Essential skills for this role include an excellent telephone manner, working using own initiative, excellent communication with patients and clinical staff, outstanding organisation and time management and competent in using Microsoft Office packages with good keyboard skills.
The role will be based at Maidstone however cross site working will be required throughout the month due to the nature of some of the admin tasks
You will have excellent communication, organisation and problem solving skills with the ability to work with a positive and solution focused attitude, to ensure clinics are booked effectively and patients are managed appropriately along their pathway.
Clinic appointments and knowledge of patient waiting lists would be an advantage but not essential as full training will be provided.
Applicants will ideally have previous NHS or healthcare experience (though this is not necessary) and administration experience. Knowledge of systems such as Allscripts and Medirota would be beneficial though training will be given.
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
**Interview Date**: TBC

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