Service Administrator
14 hours ago
**Service Administrator / Engineer Scheduler**
£20,000 - £26,000pa / 8.30-5pm / 20 + 8 days holiday /
We are a refrigeration and air conditioning service company based in Rowley Regis with a team of service engineers nationwide. We work with well known contracts across the Retail, Health, Industrial and Commercial sector.
We are currently recruiting for an **experienced Service Administrator** to join the Refrigeration and Air Conditioning desk in Rowley Regis. We are looking for someone who has previously worked for an **engineering company** as part of the role will include scheduling engineers.
**Responsibilities**
- Sending out quotes for works
- Scheduling works in for the engineers
- Provide customers and engineers with information using the database.
- Proficient in the use of data systems, training will be provided.
- Ensuring the service team is running smoothly
- Proficient with Microsoft Office including Outlook.
- The ability to identify and escalate priority issues.
- Liaise with engineers across UK
- Follow up customer queries where necessary
- Manage engineering time and call planning using systems provided.
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