Content Designer

**Details**:
**Reference number**:

- 436010

**Salary**:

- £44,720
- New entrants to the Civil Service will start their role on the salary band minimum: £44,720 Min Salary for National Roles and £48,720 Min Salary for London (Croydon) Roles.
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Senior Executive Officer

** Contract type**:

- Permanent

** Business area**:

- HO - Digital Data and Technology - User-Centred Design

** Type of role**:

- Digital
Information Technology

** Working pattern**:

- Flexible working, Full-time, Part-time, Compressed hours

** Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

** Location**:

- Croydon CR0 2WF, Manchester M5 3LZ, Sheffield S3 8NU

** About the job**:
** Job summary**:

- We’re looking for**a **Content Designer**who wants to make a lasting impact on how the Home Office delivers user-centred products and services. The Enablers Portfolio supports essential areas of the Home Office by creating, maintaining, and managing key technology solutions. We work closely with colleagues within and outside of Home Office Digital including Human Resources, Finance, Estates, Commercial, Security, Communications, and Science, Technology, Analysis and Research teams. Together, we enable smarter, more connected digital experiences across the Home Office.
- You could be part of a team shaping the Home Office intranet, enhancing our HR systems, or supporting the delivery in the Animals in Science e-licensing platform.
- We champion **user-centred design** and are committed to delivering **accessible, inclusive services** that meet the needs of everyone who uses them.
- You can learn more about design and research in the Home Office on our Digital and Data blog:

- Making ethics part of the way we design products and services
- Using ‘cooperative usability testing’ with our expert users
- Establishing the Home Office User Research Ethics Board- Watch this video to hear from members of the team talking about the projects they work on and their experience of working here.

** Job description**:

- Your main day to day responsibilities will be:

- Scoping, writing and editing content for internal and public-facing digital services
- Working as part of a multidisciplinary team to identify user needs and agree the right design approach
- Choosing the best format for delivering content to users
- Monitoring the performance of content and tools, identifying ways to improve the service
- Helping other team members understand what content design is, why it’s important and how to work with content designers
- Contributing to the UCD community by attending and organising events, leading discussions and workshops, and sharing ideas and best practice
- Encouraging constructive criticism of your work and constructively reviewing the work of others, for example during peer reviews** Person specification**:

- **UK residency and security requirements**:

- **You need to have lived in the UK for the past 5 years.**
- **Essential Criteria**
- You will be assessed against the following skills and experience during the selection process:

- **Prototyping and concept creation**: advising on or creating product, service or policy concepts and prototypes using sketching, design software, physical mock-ups or code
- **Content design**: writing and editing content in line with defined processes and standards, and making complex language simple to understand for a non-specialist audience
- **Evidence-based design**: using analytics, feedback and research to understand user needs and to inform content decisions
- **Accessibility and inclusion**: assessing the accessibility of online content and advising teams how to fix issues so it is inclusive and accessible to all
- **Collaboration**: participating and facilitating group work, seeking feedback on your work and giving others constructive feedback
- **Communicate, persuade and advocate**: clearly articulating to stakeholders the benefits of taking a user-centred approach, based on evidence- The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework.

**Technical skills**:

- We'll assess you against these technical skills during the selection process:

- Prototyping and concept creation
- Content design
- Evidence-based design
- Accessibility and inclusion
- Collaboration
- Communicate, persuade and advocate**Benefits**:

- Alongside your salary of £44,720, Home Office contributes £12,955 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- **Why work for us...**- A highly competitive pension with an employer contribution of 28.97%
- 25 days annual leave on appointment rising 1 day per year up to 30 days, plus 8 days public holidays and 1 day for the King’s Birthday.
- Flexible working options to ena