Customer Service Administrator

2 days ago


Bristol, United Kingdom Pertemps Bristol Commercial Full time

**Job Title** - Customer Service Administrator
**Salary** - £24,000
**Location** - Staple Hill (client relocating to Yate towards the end of the year) Parking Available
**Contract Type -** Fulltime, Permanent position
**Hours** - Monday
- Friday 8:30am - 5:00pm
**Duties of Customer Service Administrator will include**:

- Problem Solving - identifying the root cause, offering solutions
- Accuracy - attention to detail
- Prioritisation - awareness of urgency and impact
- Decision Making - gathering info, weighing up pros and cons
- Communication - liaise and communicate with people at all levels
- Teamwork - work towards a common goal
- Respond and acknowledge all helpdesk queries on the same working day
- Resolve (95%) helpdesk queries within the 7-day SLA
- Load helpdesk queries, if necessary, onto the system using the agreed format
- Investigate queries thoroughly tracking answers and correspondence on the system
- Take responsibility for queries until resolved

**Experience of the Customer Service Administrator Required**:
To succeed in this role, you will need to have excellent administrative / customer service skills and have the ability to prioritise tasks and multitask in a very busy environment. You will understand the importance of responding to enquiries quickly and efficiently.You will have excellent attention to detail with a can-do attitude and be comfortable working in a team environment.



  • Bristol, United Kingdom Paragon Customer Communications Full time

    **Client Services Administrator** **Location - Paragon Bristol** **Monday - Friday, 0900-1730** **Job Summary** In this role you will be supporting the Clients Services team in day-to-day activity, on site in Bristol. You will be part of a small team, reporting into the Client Account Directors, helping to ensure all BAU and contractual obligations are...


  • Bristol, United Kingdom Pertemps Network Group Full time

    **Job Description**: A leading Financial Services client have an exciting opportunity for an Administrator to join them in supporting one of their key clients as a Customer Service Administrator. - A starting salary of £21,255 per annum- Location - Northeast Bristol - office-based role- This is a permanent, full-time position working 37.5 hours per week,...


  • Bristol, United Kingdom Pertemps Bristol Commercial Full time

    A leading Financial Services client have an exciting opportunity for an Administrator to join them in supporting one of their key clients as a Customer Service Administrator. - A starting salary of £21,255 per annum - Location - Northeast Bristol - office-based role - This is a permanent, full-time position working 37.5 hours per week, Monday - Friday -...


  • Bristol, United Kingdom Candid Full time

    Candid is Recruiting! We are looking for Customer Service Adminstator to join our brand-new team. Candid is an innovative Insurtech business located in modern offices in Bristol UK and is part of the Clark.de group, a pan European Insurtech unicorn. We have a great opportunity for someone looking to start their career in financial services...


  • Bristol, United Kingdom Acorn by Synergie Full time

    Customer Service Administrator Location: Bristol, BS32 4QE 37.5 hours Monday to Friday £11.50 per hour **Key responsibilities include, but are not limited to**: - Processing customer orders accurately and efficiently using our order processing system - Collaborating with other departments to resolve customer issues and complaints - Maintaining accurate...


  • Bristol, United Kingdom Gap Personnel Full time

    Job Role: Customer Service Administrator Location: Severn Beach, BS35 Hours: Monday - Friday 8.00am-4:45pm (hybrid) Salary: £28,000.00 per annum Role Type: Permanent gap personnel Bristol are operating as an employment agency and currently looking to recruit a Customer Service Administrator for our client based in Severn Beach, BS35. As a Customer...


  • Bristol, United Kingdom Great Western Recycling Full time

    We are seeking a dynamic and motivated customer service administrator to join thrives on delivering personable and thoughtful customer service, has strong communication skills and thinks outside of the box. You will be working collaboratively with colleagues, liaising with suppliers and customers to ensure the effective resolution of service related...


  • Bristol, United Kingdom Kingston Barnes Ltd Full time

    Customer Service Administrator £26,250 My Client, an international production company based In Fishponds are currently looking to employ a Customer Service Administrator on a permanent basis. Hours of work are 0830-1645 Monday to Friday, salary is 26,250. **Job Type**: Permanent **Salary**: £26,500.00 per year **Job Type**: Permanent **Salary**:...


  • Bristol, United Kingdom Travail Employment Group Full time

    Administrator £23,000 per annum, Permanent, 09:00 to 17:00pm M-F, BS16 Emerson's Green, Bristol, 28 days Holiday, Pension, On-site Parking plus more. Continued growth has led this engineering contracts coordination business to recruit for a administrator to join their team. Working within a team of 4 as part of a wider team of 18, this office will see you...


  • Bristol, United Kingdom MAD Supplies Ltd Full time

    **Customer Service Administrator** **Location**:Bristol, Avon, BS13 7TW **Salary**: £17k - £20k DOE **Contract**: Full time, Permanent **Hours**: 37.5 hours per week, Mon-Fri, 8.30am-5.00pm **The Role: Customer Service Administrator - Responsibilities include**: - Non scripted conversations - Problem solving when required - Providing quotations for...