Customer Service Administrator

4 days ago

Bristol, United Kingdom Candid Full time

Candid is Recruiting We are looking for Customer Service Adminstator to join our brand-new team. Candid is an innovative Insurtech business located in modern offices in Bristol UK and is part of the Clark.de group, a pan European Insurtech unicorn. We have a great opportunity for someone looking to start their career in financial services administration.

**Benefits of a Customer Service Administrator**:

- Great sociable working hours
- Extensive training and ongoing development opportunities
- Income protection & Death in service
- Free Fruit every week
- Working within a fun environment, with a supportive culture
- Regular company social events

**Responsibilities of a Customer Service Administrator**:

- Performing administrative tasks such as filing, scanning, copying, and data entry
- Ensuring actions or requests are completed in a timely fashion.
- Communicating with advisors and insurance providers, transferring them to the correct department
- Maintaining accurate records and databases of insurance policies and transactions
- Preparing reports and statistics on insurance activities
- Updating and maintaining customer records and databases using our CRM system
- Collaborating with other departments and teams to ensure customer satisfaction.

**Requirements for a Customer Advisor Administrator**:

- Experience in customer service or an administrative role desirable
- Excellent communication and interpersonal skills, both written and verbal
- Strong attention to detail, organizational, and problem-solving skills
- A positive attitude and a customer-oriented mindset
- The ability to work independently and as part of a team.
- Ideally, familiarity with customer relationship management (CRM) tools and principles

This is a great opportunity to work for a growing insuretech company, to learn about how we look after customers in a financial services company. We will equip you with all the tools necessary to be successful, we are advocates for development and progression.

Hours: 8:30 - 4:30, 1 late per week (12-8), 1 Mid per week (10:30-6:30) 1 in 6 Saturdays 9-4

Location: Aztec west, Bristol

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company events
- Free parking
- Life insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: CDSS01

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