Food & Beverage Assistant

12 hours ago

Belfast, United Kingdom The Gasworks Hotel Full time

Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? If so, we want to hear from you

**About the Role**:
We are looking for a highly motivated **Food and Beverage Assistant** to join our dynamic team, specifically focused on supporting meetings and events. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests offering an exceptional guest experience.

**Main Role Responsibilities**:

- Welcome guests warmly & professionally.
- Assist with the set-up and breakdown of banquet spaces for meetings and events, ensuring adherence to high standards of presentation and cleanliness.
- Work collaboratively with the catering team to deliver exceptional service to event attendees.
- Upsell menu items and beverages where appropriate.
- Address guest inquiries and concerns promptly and professionally
- Maintain a positive and professional demeanour, anticipating guest needs and exceeding expectations.
- Collaborate with colleagues to ensure a seamless and efficient service experience for all events.
- Learn and adhere to the hotel's food and beverage service standards and menu knowledge.
- Uphold the highest standards of cleanliness and sanitation in all service areas.
- Participate in ongoing training programs to develop your skills and knowledge.
- Support the food & beverage department through various service shifts.

**Qualifications & Experience**:

- Ideally you will have a minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting.
- You will have proven experience supporting meetings and events.
- You will be an excellent communicator with strong interpersonal skills, with the ability to build rapport with guests.
- You will be a team player with collaboration skills.
- You will have a positive and enthusiastic attitude with a dedication to exceeding guest expectations.
- You will have the ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- You will have a flexible approach to scheduling, including evenings and weekends.
- You will have knowledge of food and beverage service procedures.

**To reward you for your passion and commitment we offer a comprehensive benefits package including**:

- Competitive salary and benefits package
- to include pay for every hour worked.
- Discounted Accommodation rates across the iNua collection
- Career development and growth opportunities.
- Employee of the month/ year initiative
- Celebration of service initiatives/ Events
- EAP - Smart Health - to include 24/7 online GP, 24/7 Mental Health Helpine, Nutritional advice, legal and financial support and many more.
- Group Life Insurance

these are just some of the many benefits on offer when you join the team

Ready to join our team and make a difference?

We are an equal-opportunity employer and value diversity at our company, and we look forward to hearing from you.

**You must have a right to work in the UK to be considered for this position.

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