Call Centre Sales Agent
3 days ago
**Salary**: **Want to work for an accredited Real Living Wage employer earning a base salary of £**23,400.00** per year?** **Sales Agent - Utilities** **Location: Sunderland - 3 Months in office and then WFH** **Hours: Monday to Friday 9am-6pm** **37.5 Hours per week.** **Start date 25/11/2024** **Bonus opportunity to earn an additional £250 a month, but this is uncapped so if you’re great at delivering more is available** Who we are: Kura provides award-winning outsourced contact centre solutions across UK and South Africa. It's software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to over 50 clients across many industry verticals. About Us: We are in business because we want to help people to develop and to reach their full potential. We are building a culture that shifts the mind-set from focusing on “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is to be “Unrivalled in Developing People." Role Details: As an Energy Sales advisors you will be providing outbound calls to existing customers and will **showcase** the newest tariffs available from the client. You will **build a rapport** with the customer and use probing questions to find the best product fit for the customer’s needs. To finish you will close the deal using your **excellent selling techniques**. You will be responsible for: - Engaging warm leads through inbound and outbound calls. - Building rapport with customers, understanding their needs and providing tailored solutions. - Meeting and exceeding sales targets and upselling additional products. - Maintaining accurate and detailed records of customer interactions in our CRM system. **Benefits**: - As well as a clear structure for your personal and professional development we also provide a comprehensive package of benefits which include a loyalty award scheme, an employee assistance program, enhanced maternal and paternity pay, and more. **Requirements**: We are looking for new talent to fill our Sales Advisor roles on permanent, full-time contracts based at our office in Sunderland. You will need to be: - Ambitious and driven, with passion for your work and commitments. - An excellent communicator with great objection handling and negotiation skills. - Love understanding customer needs and tailoring solutions to delight them. - Determined to meet or exceed your performance targets. Next steps: - Please give the team a phone call on 0141 272 1112, they are excited to discuss the role further. - Text or Whatsapp 07855160307
-
Call Centre Agent
2 weeks ago
Sunderland, United Kingdom Kura Full timeCall Centre Agent We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**:£20,592+ Role details:We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Sunderland. We have all vacancies for customer service...
-
Call Centre Agent
7 days ago
Sunderland, United Kingdom Kura Full timeJob Details: **Call Centre Agent** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**: £20,592+ and then moving to £22,672 1st April in line with The Real Living Wage. Role details: We are looking for new talent to fill our customer service...
-
Call Centre Agent
5 days ago
Sunderland, United Kingdom Kura Full timeJob Details: * Call Centre Agent* We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Sunderland. We have all vacancies for...
-
Call Centre Agent
2 weeks ago
Sunderland, United Kingdom Kura Full timeJob Details: * Call Centre Agent* We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for...
-
Call Centre Agent
1 day ago
Sunderland, United Kingdom Kura Full timeJob Details: * Call Centre Agent* We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Sunderland. We have all vacancies for...
-
Call Centre Agent
5 days ago
Sunderland, United Kingdom Kura Full timeJob Details: **Call Centre Agent** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary**:£20,592+ and then moving to £22,672 1st April in line with The Real Living Wage. Role details:We are looking for new talent to fill our customer service...
-
Call Centre Agent
5 days ago
Sunderland, United Kingdom Kura Full time**Call Centre Agent** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary** £20,592+ and then moving to £22,672 1st April in line with The Real Living Wage. **Role details** We are looking for new talent to fill our customer service representative...
-
Call Centre Agent
2 weeks ago
Sunderland, United Kingdom Kura Full time**Call Centre Agent** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary** £20,592+ and then moving to £22,672 1st April in line with The Real Living Wage. **Role details** We are looking for new talent to fill our customer service representative...
-
Call Centre Agent
7 days ago
Sunderland, United Kingdom GerrardWhite Full time**_Role: Customer Service Agent Location: Sunderland **Salary**: £22,890 (including a shift allowance of £2,500)_** **_Full Time shifts, our opening hours 8am-10pm Monday-Friday; 8am-6pm Saturday & 9am-5pm on Sunday._** **_This role will be a hybrid split between working on site and from home (after training)_** - Our well-established and growing client...
-
Call Centre Team Leader
1 day ago
Sunderland, United Kingdom ResQ Full time**_We love working for ResQ, but then we would say that. However, 2000 others love working for us too!_** ResQ are an outsourced contact centre with a difference. We pride ourselves on delivering high quality specialist services as true partners to highly recognised, leading brands in the energy, telecoms, digital and media sectors. Our continuing success...
