Receptionist
2 weeks ago
**Napoleons Casino & Restaurant HULL** is looking for an enthusiastic and dedicated full or part time Receptionist.
Napoleons Casinos & Restaurants are operated by a privately owned UK family business, The A & S Leisure Group Limited, with over 50 years in the leisure and hospitality sector.
We have a commitment to providing first class venues and outstanding customer service for our clientele. Our Group employs over 650 people across 7 leisure & entertainment businesses.
**Job Summary**
Have good communication skills and work well within a small enthusiast team and on their own. To ensure compliance with Legislation and company procedures in respect of LCCP and including Health & Safety in the workplace and the reception area at all times.
**Main Duties**
- To greet all visitors to the Casino in a customer focused, professional and helpful manner.
- To be fully conversant and comply with all aspects of gambling and AML legislation and LCCP including company policy and procedures relating to the department, Health & Safety and security.
- To deal with all phone calls in a customer focussed professional manner, taking and relaying messages effectively.
- To maintain accurately the Neon members database ensuring this is kept up-to date at all times. Ensuring compliance with AML Regulations, GDPR and Data Protection Legislation in respect of identification documents and any other documentation produced.
- To be able to explain and actively promote all club facilities and promotional activities.
- To seek and take advantage of opportunities for personal development actively within the business.
**Person Specification**:
- Able to work on own initiative as well as part of a team.
- Must be willing to work varied shifts and follow instruction.
- Good communication skills are essential.
- NVQ Level 2 or equivalent preferred, but not essential.
**In return we will offer the successful applicant**:
- Salary starts from £11.44
- Straight shifts
- 16 - 40 hour week
- Holidays pro rata
- Late night subsidised taxis home
- Chance of progression
- Great team environment
- Free staff meals whilst on duty (over 6 hours)
- Company pension scheme
- Overtime if available
**Applicants must be over 18 years old and able to demonstrate that they are able to work in the United Kingdom.**
**Job Types**: Full-time, Part-time, Permanent
Pay: From £11.44 per hour
Expected hours: 16 - 40 per week
Additional pay:
- Tips
**Benefits**:
- Company pension
- Discounted or free food
- Free or subsidised travel
- Free parking
- On-site parking
Schedule:
- Night shift
- Weekend availability
Work Location: In person
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