Health and Wellbeing Coach

Harrow Collaborative PCN is excited to advertise for an additional role to its workforce, 'a Health and Wellbeing Coach'. The applican should have enrolled in, undertaking or qualified from appropriate health coaching training covering topics outlined in the NHS England and NHS Improvement Implementation and Quality Summary Guide, with the training delivered by a training organisation listed by the Personalised Care Institute (links to the above are here);

You ahould adhere to a code of ethics and conduct in line with the NHS England and NHS Improvement Health coaching Implementation and Quality Summary Guide; have formal individual and group coaching supervision which must come from a suitably qualified or experienced individual; and working closely in partnership with the Social Prescribing Link Worker(s) or social prescribing service provider to identify and work alongside people who may need additional support, but are not yet ready to benefit fully from social prescribing.

Key responsibilities are:
a. manage and prioritise a caseload, in accordance with the health and wellbeing needs of their population through taking an approach that is non-judgemental, based on strong communication and negotiation skills, while considering the whole person when addressing existing issues. Where required and as appropriate, the Health and Wellbeing Coach will refer people back to other health professionals within the PCN;
b. utilise existing IT and MDT channels to screen patients, with an aim to identify those that would benefit most from health coaching;
c. provide personalised support to individuals, their families, and carers to support them to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and live independently through: coaching and motivating patients through multiple sessions to identify their needs, set goals, and supporting patients to achieve their personalised health and care plan objectives;providing interventions such as self-management education and peer support; supporting patients to establish and attain goals that are important to the patient;supporting personal choice and positive risk taking while ensuring that patients understand the accountability of their own actions and decisions, thus encouraging the proactive prevention of further illnesses;working in partnership with the social prescribing service to connect patients to community-based activities which support them to take increased control of their health and wellbeing; and increasing patient motivation to self-manage and adopt healthy behaviours;
d. work in partnership with patients to support them to develop their level of knowledge, skills and confidence enabling them to engage with their health and well-being and subsequently supporting them in shared decision-making conversations;
e. utilise health coaching skills to support to develop the knowledge, skills, and confidence to manage their health and wellbeing, whilst increasing their ability to access and utilise community support offers; and

f. explore and support patient access to a personal health budget, where appropriate, for their care and support.

The following sets out the key wider responsibilities of Health and Wellbeing Coaches:
a. develop collaborative relationships and work in partnership with health, social care, and community and voluntary sector providers and multi
- disciplinary teams to holistically support patients’ wider health and well
- being, public health, and contributing to the reduction of health inequalities;
b. provide education and specialist expertise to PCN staff, supporting them to improve their skills and understanding of personalised care, behavioural approaches and ensuring consistency in the follow up of people’s goals with MDT input; and

c. raise awareness within the PCN of shared decision-making and decision support tools.

B4.4. A PCN must be satisfied that organisations and groups to whom its Health and Wellbeing Coach(es) directs patients:
a. have basic safeguarding processes in place for vulnerable individuals; and

b. provide opportunities for the patient to develop friendships and a sense of belonging, as well as to build knowledge, skills and confidence.

**Job Types**: Full-time, Part-time, Permanent, Fixed term contract

**Salary**: From £26,000.00 per year

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
NHS INFECTION CONTROL GUIDELINES

Work Location: One location

Reference ID: HCPCN HWC