Day Service Operations Manager

2 days ago

Basildon, United Kingdom Peaceful Place Full time

We are seeking a kind professional person with experience of managing/coordinating multi activities within a day service setting or equivalent. You will have an aptitude for creating warm friendly and supportive environments.

This is an excellent opportunity for a person with ambition for driving change and bringing innovative practice.

You will have the skills to engage with partner services in arts, culture and sport and have a flexible and team empowering approach in coordinating a variety of activities.

You will have experience of care plan assessments and implementing risk assessments.

You will have demonstrable experience of professionally liaising with health and social care professionals.

You will have full ownership of developing this role under the guidance and support of a dynamic CEO. You will enjoy the benefits of working in a team that is innovative, hard working and fun to be involved with.

It is essential that you have exceptional organisational skills, be flexible and manage the environment using a calm and relaxed approach.

You must have full driving licence.

**Key responsibilities**:

- You will be responsible for staff supervision.
- You will have full responsibility for ensuring activities are planned with adequate number of volunteers to support the task.
- You will ensure all members are engaged, empowered, and supported.
- Our members take priority and therefore all administration and other duties and tasks must be carefully planned around their attendance and needs.
- You will work closely with the volunteer coordinator to ensure there is sufficient volunteers to always engage our members from pick up to drop off.
- You will be responsible for ensuring all files are in-putted into the database and updated accordingly.
- You will be required to implement risk assessment of activities, service, and members and keep staff updated
- You will be responsible for inducting partner agencies.
- You will work with CEO on new referrals, liaising with adult social care and other providers.
- You will ensure all students are supported in their placements.
- You will ensure the service is always kept calm and fully compliant with H+S.
- You will have some level of experience of sharing good practice on social media platforms.
- You will be responsible for maintaining all member files and liaising with families when necessary.
- You will work as part of the team supporting colleagues as required.
- You will work closely with and report to CEO in planning and developing new projects and services.
- You will have excellent administration and IT skills including Microsoft and Excel.
- Understand and be compliant with Peaceful Place Health & Safety policy and emergency fire procedures.
- Ensure all volunteers and staff follow policies and procedures paying strict attention to Health and Safety, confidentiality, risk assessments, Safeguarding and GDPR.
- Promote safe working practices

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