Operations Supervisor

**Job Title**: Operations Supervisor

**Location**: Port of Leith

**Hours**:Mon - Thur 0800-1700, Fri 0800-1600 with occasional overtime and on-call

Forth Ports is one of the UK's largest and most dynamic port operator groups, playing a key role in connecting the UK with Europe and beyond. As a multimodal ports owner and operator, we are at the forefront of delivering innovative port-related services. With our recent pledge to achieve carbon neutrality by 2032 and Net Zero status by 2042, we are committed to sustainability and driving the expansion of the UK's renewable energy sector, particularly offshore wind. Now is an exciting time to join our team as we embark on this transformative journey towards a greener future.

**About The Role**

We are looking for an experienced and proactive Operations Supervisor to oversee and co-ordinate safe, efficient, and cost-effective loading and discharge of cargo, along with all associated warehousing activities. The role ensures compliance with Health and Safety legislation and company procedures, while supporting operational performance across all cargo handling operations.

**Key Responsibilities**
- Supervise day-to-day port operations including safety, work allocation, performance monitoring, and staff development
- Maintain effective communication and working relationships with Port Operators to ensure smooth daily operations
- Plan and prepare for ship working, considering resources, equipment, weather, and timescales to ensure timely and damage-free cargo handling
- Ensure all plant and equipment are safely operated, well-maintained, and available for scheduled work
- Conduct regular competency assessments and ensure training needs are identified and addressed
- Maintain hygiene and cleanliness standards for cargo handling in line with GAFTA and ISO standards
- Support strong customer relationships by delivering on performance commitments and handling communications professionally
- Collaborate with administration teams to ensure accurate reporting and stock control using Microsoft Office and IPOS systems
- Take a lead role in promoting a proactive safety culture through supervision, risk assessment, inspections, and compliance with Life Saving Rules
- Ensure all staff are inducted, competent, and equipped to carry out their roles safely and effectively

**What we're looking for**:
You will be a reliable, safety-focused leader with excellent problem-solving and planning skills. You must be comfortable working in both indoor and outdoor environments and flexible to cover a variety of shifts, including ad hoc weekends and night work, to meet operational demands. A hands-on, motivated, and adaptable approach is essential to thrive in this dynamic and challenging role.

**Skills and Qualifications**
- Proven experience in logistics, distribution, or warehousing operations
- Strong knowledge of cargo handling processes and equipment
- Proficient in Microsoft Office, especially Excel, and familiar with IPOS
- Excellent planning, communication, and leadership skills
- Competent in risk assessment and safety compliance
- Experience in supervising and developing teams
- Strong understanding of health and safety standards and procedures
- Full UK driving licence

**What Forth Ports can offer you**:
At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy:

- A competitive salary
- Generous annual leave entitlement
- A defined pension scheme and life assurance
- Health promotion events and employee wellbeing initiatives
- Access to our Employee Assistance Programme (EAP) for you and your family
- Cycle to work scheme and on-site free parking
- Attractive Family Friendly Policies
- Employee discount platform offering discounts on UK-wide restaurants, car rentals, and holidays
- GymFlex health club memberships

**How to Apply**:
**Required Criteria**
- Proven experience in logistics, distribution, or warehousing operations
- Strong knowledge of cargo handling processes and equipment
- Proficient in Microsoft Office, especially Excel, and familiar with IPOS
- Full UK driving licence
- Full right to work in the UK

**Skills Needed**

**About The Company**

Over our 50 years of experience we have witnessed our ports grow to become important assets to support and deliver growth both for the UK and local economies.

The growth impact has been achieved due to the continued investments in our infrastructure, making sure that our ports are able to continually develop their services and support the growth of many industries.

Our people have played a significant role. They have delivered the highest quality of service through their expertise, loyalty and flexibility and, without them, we could not have built the strong reputation and the long term agreements with many customers that we have today.

**Company Culture**

Welcome to Forth Ports Careers. As a leading port operat