Sub-contracting Assistant

4 days ago

Gillingham, United Kingdom National Express Full time

**Join us on the Journey...** We have a fantastic opportunity for an ambitious individual to join our Service Delivery Team at The Kings Ferry Group, part of National Express Transport Solutions, in Gillingham as a Service Delivery Executive.

You will be part of our successful and growing team who are fundamental in positioning us as the leading provider for Ground Transport across the UK. We’re looking for an enthusiastic, customer focussed and commercially minded team player who will bringnew ideas and build strong, lasting relationships with our suppliers.

You will be responsible for all administrative functions that support the Service Delivery Team Leader with delivering the most profitable and effective services to both our customers and the business.

**Key Responsibilities** **What you’ll do...**
- Develop supplier relationships
- Assist in the selection and onboarding of new suppliers
- Effectively communicate with suppliers to resolve queries and issues
- Assist the department in the collation and reporting of information to assess and evaluate suppliers
- Maintain department records and undertake any general departmental administration
- Building key relationships with the key departments within the business to ensure collaborative working
- Assistance with complaint management
- Procure favourable rates with suppliers through successful negotiation

**What you’ll need**
- Experience within supply chain management within the travel industry is beneficial
- Prior experience in negotiation and managing supplier relationships
- Excellent communication and interpersonal skills, delivering exceptional customer service
- Ability to work in a fast paced and reactive environment
- Strong networking and stakeholder management skills
- Ability to analyse and interpret data in order to drive the business forward
- Strong time management skills and the ability to meet deadlines

**In return for your hard work and commitment you will receive**:

- A National Express Coach pass for yourself and family discounts
- Company pension
- Access to a portal that provides a variety of deals and discounts including travel, days out, cinema, mobile, car and many more
- Access to an Employee Assistance Programme which is free counselling and support to improve your wellness
- Paid Annual leave
- Opportunity to take part in the Cycle to work scheme

**Things To Note...** At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

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