Customer Service
1 week ago
Customer Service & Web Picker and Packer - Training To Supervisor
We are looking to someone to join our business in the Web Department.
There are 2 Roles you will be covering:
**Pick & Packer**:
- Organising Orders
- Picking Orders from the Warehouse (2 Floors)
- Packing the orders
- Dispatching Orders
- Helping in the Warehouse (Barcoding/Labeling)
**Customer Service**
- Updating the Website with new products and Information
- Processing & Packing Internet Orders
- Dealing with refunds and Exchanges
- Helping Customers Through our website.
Who ever joins the team will be looking to working towards being promoted within 3 months to a Supervisor.
Which will involve:
- Managing a Team of up to 8 Staff ( During Summer Periods)
- Organising Orders and Dispatches
- Updating the Website with new products and Information
- Assisting in the office with day to day tasks
YOU MUST:
- Be available to work 5 days a week (this can be a weekend day also)
- Occasionally if required be able to work weekends (Sat or Sun)
- Be available for Full-Time work
- Be over 18 years old
- Be hardworking and quick
- Have a good eye for detail and checking for mistakes.
- Be Punctual
- Have a good understanding of the English Language
- Must have experience in this department
**Pay**: £8.50 - £10.65 (Starting Pay) - MORE WHEN YOU BECOME A SUPERVISOR.
Please note the Salary will be reflective of your age and experience. The role will be for anyone from School Leaver - to experienced Picker and Packer - hence the varied amount.
We pay you for every minute you work, there is no unaccounted overtime etc.. if you stay 5 mins late - you're paid for that 5 minutes
You will also receive,
Loyalty Bonuses,
Pay Review Within 6 Months,
Discounts,
Health Plans.
There is also the opportunity for Supervisor Role - Withing 3 months if reaching the adequate goals.
**Salary**: £8.50-£10.65 per hour
**Benefits**:
- Casual dress
- Company events
- Employee discount
- On-site parking
- Store discount
- Wellness programme
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Signing bonus
Application question(s):
- We are based in Mitcham CR4 2AP - Please can you tell us how long it will take you to get from your home to work (Use google maps).
- When can you start? How much notice do you have to give?
- This is a Full-Time Permanent position, are you able to work full time?
- Describe any customer service experience you have had?
Work Location: In person
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