Junior Account Manager

5 days ago


Kidderminster, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full time

8.30am to 5pm Monday to Friday
£19000 to £22000 dependant on experience

Customer Service experience

Ability to build and maintain relationships

Ability to work as part of a team

Have knowledge of planning and scheduling work logístically

Comfortable in a high-pressured environment

Motivation to exceed themselves and achieve KPI targets

Dealing with any customer queries on a daily basis

Being first port of call try to resolve the issues before sending engineer out

Providing information to customers (contract overview etc) when requested

Planning and booking of maintenance and service visits for customer accounts Booking in of service jobs, including contacting the customer, arranging the paperwork

Effectively following up on site visits to include updating the database for the customer account, creating, and sending post maintenance reports and raising jobs for repairs or additional required/requested work



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