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Patient Access Officer Outpatients

2 weeks ago

Chiswick, United Kingdom HCA Healthcare UK Full time

**_This is your opportunity to become a vital part of the UK’s largest private healthcare provider, specialists in complex care._**

**Location**:Chiswick Outpatient Centre, The Lister Hospital

**Contract**:Permanent & full time - varied shifts between a mix of early or late shifts (7:30 am - 8 pm)

**Salary**:£23,000-£25,000 per annum _dependent on skills & experience_

**Employment Package**: We will look after you with private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards.

Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses.

*There is parking

**About the Role**

We have an exciting opportunity for a Outpatient Patient Access Officer. As a Patient Access Officer, you will play a vital role in delivering a high-quality administrative service to patients.

Your duties as an Outpatient Patient Access Officer will include providing a comprehensive range of administrative services to patients, consultants and other third parties that will assist in promoting the successful management of all aspects needed tofacilitate a seamless patient pathway.

**Duties include but are not limited to**:

- Coordinating and facilitating the Patient pathway for Fertility Treatment including consultation appointments
- ensuring that all patients meet the HCA criteria to enable successful and full financial settlement relating to all patient visits.
- Formally registering pre-admit and admit all patients and guarantee 100% accuracy when requesting and transferring information to HCA database.
- Managing and maintaining the patients record for the duration of their visit
- Keeping all parties fully informed of any deviation to patient journey
- Responding promptly to any patient/third party requests
- Managing cash transactions and the provision of appropriate receipts
- Coordinating and facilitating Radiology, Cardiology, Physiotherapy and other outpatient bookings including consultation appointments for Consultants on CWS, Meditech.

**Ideally we are looking for someone with**:

- Previous Administrative experience is essential, ideally private
- Computer literacy
- Good general level of education
- Excellent spoken and written English
- Knowledge of relevant hospital policies and procedures
- Excellent communication skills

If you would like to join HCA Healthcare UK as a Patient Access Officer and be part of an organisation shaping a healthier tomorrow, we invite you to apply.

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