Hotel Receptionist

**BRIEF OVERVIEW OF THE ROLE**

We are looking for a full time receptionist who has a passion for hospitality. In return, you will get training within the hospitality sector and an opportunity to grow your skills and knowledge within the business.

**VACANCY DESCRIPTION **

Reception dept duties:

- Greet customers at check-in.
- You will be the face of the hotel ensuring customers have a warm welcoming experience when checking in or if they have queries when staying with us.

Other duties:

- Provide a professional level of customer service at all times
- Inform guests about room types, prices and hotel facilities
- Accurately performing all cashiering activities, such as taking all payment upon check-in (cash, debit, or credit card)
- Other admin including conducting fire safety tests.
- Give advice to guests on services or the local area
- Assist other areas of the hotel including housekeeping duties.

**SKILLS REQUIRED **

You should be confident about using a telephone in a great telephone manner.

You will have great communication skills both written and verbal.

**PERSONAL QUALITIES **

We are looking for an apprentice with a positive attitude who is friendly. You should be comfortable completing individual tasks as well as working as part of a team.

Good communication skills are a must.

You should have a smart appearance.

**FUTURE PROSPECTS**

Ideally, we are looking for an individual who will grow and progress within the business.

**WORKING WEEK **

Working hours will include weekends and bank holidays. Working hours 7.30am - 2pm, 2pm
- 10pm.

*every other Saturday off

**THINGS TO CONSIDER ** **

Please consider how you will get to work each day.

You will need to have a smart appearance.

**Salary**: £9.50-£10.50 per hour

**Benefits**:

- Flexitime

Schedule:

- Flexitime

Supplemental pay types:

- Performance bonus

Work Location: One location