Sales Advisor

7 days ago

London Heathrow Airport, United Kingdom Heathrow Academy Full time

About The Role
Ted Baker are seeking a passionate and motivated Sales Advisor to join their team at Heathrow. The role of the Sales Advisor is to support an environment of genuine customer connection looking to maximise sales, through a high level of service and always strivesto go the extra mile. Be a proud and passionate ambassador of Ted, who understands and promotes the company “Mission Statement” and “Strategy”
**As a Sales Advisor your key responsibilities include**:

- Delivering a warm and memorable customer service experience
- Having a good understanding the variety of customer profiles and use of sales techniques in order to build loyal customer relationships both online and offline
- Actively seeking knowledge and taking personal ownership of achieving and exceeding location KPI’s and supporting all brand promotions and campaigns
- Being proactive in the capture of customer data at PoS - where relevant - and understand how this actively informs customer relationship management
- Keeping yourself and customers up to date on and take an active interest in sharing Ted’s social media activity
- Following merchandising guidelines, replenishment method and housekeeping standards to ensure that Ted is represented at the highest level
- Demonstrating a keen personal interest in Ted and supports brand messaging
- Following Company policies and procedures with an ability to work unsupervised
- Adhering to all Company health and safety procedures. Use equipment properly and report any potentially unsafe conditions to management
- Adhering to all loss prevention measures and protect the assets of the Company by reporting any misuse or theft of Company property to management.

About You
To be considered for this role, you must comply with Ted Baker’ Core Competencies. As such, you will be able to:

- Satisfy the needs of the customer, always.
- Pursue growth and opportunities through initiative and proactivity.
- Build open and honest relationships with clear communication.
- Create a positive team environment, encourage collaboration.
- Encourage organisation, high standards and efficiencies
In addition, you will be proud, passionate, motivated, accountable and committed.
About The Company
Ted Baker London is a global lifestyle brand that offers menswear, womenswear, kids wear, accessories, and cosmetics. Renowned for unswerving attention to detail and a quintessential British sensibility, it delivers that certain something a little out of theordinary.
**Ted’s Mission Statement**
Our Mission is to build a successful company through the creation of a leading lifestyle brand. By conducting ourselves in an efficient and courteous manner and by maintaining Ted’s high standards and integrity, we pride ourselves in always being in a positionto satisfy the needs of our customer. In order to protect the ethos and persona for which we have gained an enviable reputation, we always ask ourselves the question: ‘Would Ted do it that way?’

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