Customer Services Supervisor

1 week ago


London, United Kingdom University of London Full time

**The University of London**

The University of London is one of the largest and most diverse higher education institutions in the world. With a mission to transform lives through knowledge, it delivers high quality academic programmes, brings benefits to society through its research in the humanities and social sciences, and leverages intellectual connections through public engagement.

**The Role**

Senate House Library is seeking a motivated and experienced person to act as a Supervisor within the Customer Services team and to manage SHL’s Document Supply services and support for disabled and dyslexic readers.

You will manage the Document Supply services unit as part of the Library Customer Services team, providing a range of excellent customer-facing services to internal and external users of Senate House Library.

You will have excellent organisational skills demonstrating a methodical approach to work and attention to detail as well as excellent interpersonal and communication skills. Previous practical experience of customer service in a library or similar context, and knowledge of the 2010 Equality Act and how this applies to supporting disabled and dyslexic students in libraries and HE is essential.
- For a full role profile, please refer to the job description below._

**Further information**
- Pursuing excellence in education and equal opportunities._



  • London, United Kingdom LinkPoint Resources Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Supervisor to work for a leading high-end brand. £45,000 per annum + Pension + Medical + Other Great Benefits Covering 7.5 hours a day, 5 days per week, on a rotating shift: Monday to Sunday 9.30 am - 9.00 pm....


  • London, Greater London, United Kingdom Greene Tweed Full time

    At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national industry leader. You'll find them all in an environment that embraces diversity in people and opinions, moves decision making to the point of impact, and celebrates your success.If you enjoy...


  • London, United Kingdom East Midlands Railway Full time

    We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers, doing the right thing** and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,400 employees, our people are the reason we are so successful, and the Customer Experience team make a...


  • London, United Kingdom Printerpix Full time

    **Customer Service Supervisor** **About Printerpix** Printerpix is a fast-growing e-commerce brand making waves in the online photo printing & personalized gifting sector. Our team is growing rapidly as we expand into new marketing channels and new markets, and we need you to help us achieve our goals. This is your opportunity to come and join a fast-paced...


  • London, United Kingdom Construction Certification Full time

    Construction Certification is a booking agent and training provider for the construction industry. We are a fast growing technology and e-commerce company, offering a platform for construction industry related qualifications and training, to help people that work on construction sites in the UK. **Job Overview**: You will be reporting into Head of...


  • London, United Kingdom Admiral Slots Full time

    Job Role: Customer Service Assistant/Supervisor Hours per week: 30 Hourly rate: £12.66-£13.16 Shift pattern**:4 out of 7 days, full flexibility required.** If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times. Hit the Jackpot on an exciting new career with Admiral! - Would you like to join...


  • London, United Kingdom LuxDeco Full time

    LuxDeco is excited to be hiring for a Customer Service Supervisor to support the day to day running of the Customer Services department. Reporting into the Head of Customer Experience, you will motivate and develop your team to deliver an exceptional experience to the client and achieve all departmental experience KPIs. You will be positive, organised,...


  • London, United Kingdom Admiral Slots Full time

    Job Role: Customer Service Assistant/Supervisor Hours per week: 20 hours per week Hourly rate: £12.66-£13.16 per hour Shift pattern**:Monday-Sunday, Morning, Evenings and Weekends. Full flexibility across the week required, 3 out of 7 days.** If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those...


  • London, United Kingdom British Gas - Customer Service Full time

    Join us, be part of more.Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our...


  • London, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant/ Supervisor Hours per week: 40 (5x shifts per week) Hourly rate: £11.92 - £12.42 Shift pattern (if applicable): Morning (8am - 4pm) and Evening (4pm - 10pm) Shift. You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week. If working between the hours of 11pm and 6am, you will receive an...