Supervisor

5 days ago


Holywell, United Kingdom Stamford Gate Hotel Ltd Full time

**We are looking for supervisory staff that are 18+ due to licensing laws.**

**We are looking for someone that has experience and once completed the probationary period will be able to complete Lockups on a weekly rota basis**

**Experience in this job role is essential**

Responsible for the service of food and beverages to the guests in a friendly and courteous manner. To provide efficient, appropriate and courteous service to the guests leading to guest and company satisfaction. Giving high levels of customer service throughout.

To include the setting up / clearing tables, serving food, selling & preparing drinks and other tasks that may occur during the daily running of the pub / function rooms.

Responsible for the cleanliness of all areas worked, including furniture, floors, walkways and storage areas. To check glasses, cutlery and crockery are maintained to the high cleanliness standard and are suitable for use.

Whilst working on the bar, maintain the ID policy (Challenge 25) where applicable.

Taking orders, payments, inquiries and bookings via phone or in person whilst following all required procedures in place.

Ensure the bar and waiting on areas are clean, presentable and properly stocked with items needed. To use the First in first out (FIFO) rotation system with stock. To ensure all deliveries are checked for dates and wiped down before put away.

To assist fellow staff in areas when needed.

**Skills**:

- **Excellent time management skills**
- Handle multiple tasks efficiently
- Hospitality mindset with a willingness to help customers**:

- Previous experience in a restaurant or bar setting is essential**:

- Knowledge of food safety practices
- Strong communication skills with a friendly and approachable manner.
- Ability to work effectively under pressure in a busy environment.
- Excellent organisational skills with attention to detail.
- A team player who can also work independently when required.
- Flexibility to work various shifts, including evenings and weekends.
- A passion for providing outstanding customer service.

**Job Types**: Full-time, Permanent

Pay: From £12.50 per hour

Expected hours: 30 - 45 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Free parking
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- customer Service: 2 years (required)
- Hospitality: 3 years (required)
- Supervising: 1 year (required)
- Bartending: 2 years (required)

Work Location: In person

Reference ID: SGHfohS


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