Customer Service Assistant

24 hours ago


Exeter, United Kingdom Cathedral Appointments Ltd Full time

£22,000.00 increasing depending on experience and training
- Hybrid working
- Membership of employee bonus scheme
- 24 days holiday + your birthday + bank holidays
- Health and dental support

This is a great opportunity for someone looking to grow their skills in Customer Service. Our client, a high-growth technology company based just outside Exeter, is looking for a Customer Service Assistant to join their busy team.

**As a Customer Service Assistant, you will be**:

- responsible for the Customer Support of between 10 and 50 fleet accounts
- looking after the accounts with their day to day needs: portal management, fleet setup changes, general admin
- supporting with general admin: updating portal records, setting up new accounts, taking calls and logging incoming and outgoing calls, taking calls from the main customer support line from customers, engineers, general inquiries and the like

**Experience and skills required for this role**:

- strong organisational and administrative skills are essential
- using a CRM system and working in a busy office environment
- ability to multi-task, work well under pressure and meet deadlines

**Recruitment Consultant: **Christie Doderer



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