Cafe & Events Assistant

The Opportunity Centre, part of the aspire-igen group, is
** **committed to helping individuals, organisations and communities succeed through learning and work. We have a strong track record of successfully delivering government funded initiatives and contracts including ESF contracts and Study Programmes. We are also a provider of advice and support services to young people and adults in the Yorkshire and Humber area.

**Café & Events Assistant (maternity cover)**

**£19,047 pro rata per annum**

**37 hrs per week**

**Fixed Term (1**
**st**
**February - 31**
**st**
**July)**

**Based in Bradford**

The Canteen provides work experience and training to learners aged 16-19 years old working towards a City & Guilds NVQ level 1 & level 2 qualification in Professional Catering & Hospitality. To develop their skills and build confidence, learners will assist in the running of The Canteen and The Event Space. As part of the role, you will support the Catering & Hospitality Manager to provide supervision to trainees overseeing daily tasks.

The main objectives of the role are:

- Responsible for the day-to day running of a city centre based café called The Canteen. This includes leading front of house, working to a budget and achieving financial targets set by the Catering & Hospitality Manager, marketing, delivering fantastic customer service, cashing up and supporting the kitchen team to provide quality food.
- To support learners in the café to gain valuable work experience whilst they study towards a city and guilds qualification in Professional Catering & Hospitality. This includes reporting attendance and setting expectations.
- To manage the café as well as all enquiries and bookings for outside catering and events whilst the Catering & Hospitality Manager is on leave.
- To assist the Catering & Hospitality Manager in the running of The Event Space. This includes setting up, facilitating and seeing out customers whom hire our space. You will also be involved with the booking & invoicing process, particularly when Catering & Hospitality Manager is on leave.
- To lock up and perform all closing checks, this involves lone working.

You must have at least 2 years experience working within the industry.

You must have a Level 1 qualification in food safety.

Barista trained essential.

Experience of working with young people desirable.

**Application Process**

**Closing date: Tuesday 3**
**rd**
**Jan**

**Interviews will be held week commencing 9**
**th**
**Jan**- Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment._**_
No Agencies Please_**

**_
PERSONNEL SPECIFICATION_**

**_ POST TITLE_**_ _**Café & Events Assistant**

The following is a summary of the criteria we will use to shortlist and select applicants indicating where they are essential or desirable and how they will be identified:
**Experience**
- Essential:_

Proven track record of excellent customer service

Experience of cash handling

Working as part of a team

Application/ Interview

Application/ Interview

Application/ Interview
- Desirable:_

Previous experience working with young people aged 16-19 years old or a similar age.

Has experience of working in a café environment

Application/ Interview

**Qualifications**
- Essential:_

Good standard of literacy, numeracy and IT to level 2 standard

Food hygiene certificate Level 1

Application/ Certificates

Application/ Certificates

**Training**
- Essential:_

Demonstrate a commitment to ongoing learning and self-development

Application/ Interview

**Special Knowledge**
- Desirable_

Understanding of barriers to learning and work facing young people

Experience of food handling and food safety standards

Application/ Interview

Application/ Interview

**Practical and Intellectual Skills**
- Essential:_

Good communication skills

Excellent administration and IT skills

Ability to work flexibly as a member of a team

Able to support young people with food preparation, learning and front of house duties

Application/ Interview

Application/ Interview

Application/ Interview

Application/ Interview

**Disposition and Attitude**
- Essential:_

A friendly and confident demeanour

Be empathetic, motivated, resilient and patient

Able to adapt to new situations and methods with a willingness to change

Able to diffuse potentially difficult situations

Well presented, polite and friendly

Willing to undertake additional training

Application/ Interview

Application/ Interview

Application/ Interview

Application/ Interview

**Personal Circumstances**
- Essential:_

Able to work flexibly

Satisfactory enhanced DBS disclosure

Satisfactory attendance record

Application/ Interview DBS Disclosure

References

**Equal Opportunities and Diversity**
- Essential:_

An acceptance and commitment to the principles of the Company’s Equal Opportunities policies and procedure