Customer Service Agent

24 hours ago


Manchester, United Kingdom Pertemps Network Group Full time

**Customer Service Agent**:

- V201114867 Applicants

**£30,000 Per Annum**
- Full Time**Permanent**

**Manchester, Greater Manchester**

**Customer Service And Call Centre**

**Job Description**:

- Elevate your career in customer service by joining a dynamic team in the heart of Manchester city centre. A leading blue chip company is seeking a dedicated Customer Service Agent to excel within their Complaints department, offering a rewarding salary of £30,000 per annum starting ASAP. Embrace a balanced work-life rhythm with the flexibility to work from home two days a week after completing your training, complementing the standard Monday to Friday, 9am-5pm schedule.
- This pivotal role is designed for individuals passionate about delivering a knowledgeable, accurate, and efficient service. As a senior point of contact, you will handle escalated and complex queries with finesse across all communication channels. Your role is crucial in maintaining the company's commitment to excellence in complaint resolution, ensuring customers feel heard, valued, and satisfied.
- Key Responsibilities:
- Provide a friendly and professional resolution service, adhering to regulations and upholding exceptional customer service standards.
- Craft high-quality, detailed correspondence, make judicious decisions on resolutions and compensation.
- Consistently update customers on the status of their complaints.
- Diligently maintain and update customer records and account information.

Skills and Experience:
- Proven experience in a complaints handling role within a regulated environment is indispensable.
- A thorough understanding of FCA Complaint handling regulations and the role of the Financial Ombudsman is expected.

Personal Attributes:
- Exceptional communication skills, both written and verbal.
- A strong team player who thrives in collaborative settings.
- A drive to excel in customer service and a natural aptitude for resolving disputes.-
**The Talent Crowd**:
**Rob Harrison** 0161 676 4879
Division v20**The Talent Crowd Manchester**
- ABC Building
- 21-23 Quay Street
- Manchester
- Greater Manchester
- M3 4AE
- 0161 676 4879
- Jobs With The Talent Crowd



  • Manchester, United Kingdom Jobwise Ltd Full time

    **Are you an excellent Customer Service advisor who has a talent for accuracy and building good relationships? I am looking to recruit an ambitious and motivated Customer Service agent for the NHS Helpdesk Support Service in Darwen. They have a wonderfuland supportive small team and are offering an immediate start along with excellent training and flexible...


  • Manchester, United Kingdom Agent Alliance Full time

    Career Opportunities with A gent Alliance Careers with Agent Alliance Current job opportunities are posted here as they become available. Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain...

  • Customer Service Agent

    21 hours ago


    Manchester, United Kingdom Jobwise Ltd Full time

    **How does working in a Customer Service position thats not like an average call centre advisor role? Its being part of a fun environment with a supportive management team who invest in you and recognise hard work.** **With flexible shifts AND options for overtime to boost your income... Whats not to LOVE? I am looking to recruit a bubbly and ambitious...


  • Manchester, United Kingdom Coburg Banks Full time

    Are you passionate about providing exceptional customer service and making a difference in people's lives? Our client, a global leader in health testing and wellness services, is seeking a dedicated Customer Service Agent to join their team. This role is pivotal in ensuring a seamless and supportive experience for patients through webchat interactions....

  • Customer Service Agent

    23 hours ago


    Manchester, United Kingdom AL Solutions Full time

    Are you a dedicated and customer-focused professional looking for a rewarding career opportunity? Join our dynamic customer service team as a Customer Service Agent. In this role, you will play a crucial role in providing exceptional customer service by handling both inbound and outbound calls from our valued clients. As a Customer Service Agent, your...


  • Manchester, United Kingdom Mears Group Full time

    Annual salary: up to £24,024.00 Customer Service Agent Manchester - 12 month FTC, Full time_ - Salary up to £24,024 pa_ Do you genuinely enjoy helping people? Do you want to work for one of the leading providers in the housing, property management and support market industry in the UK? Are you somebody who is open to new opportunities, has a visionary...


  • Manchester, United Kingdom ABM UK Full time

    **JOB TITLE: Customer Service Agent** **LOCATION: Manchester Airport** **PAY RATE: £10.00 per hour** **Main Duties & Responsibilities**: - Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate. - Ensure wheelchairs are replenished and well distributed throughout...

  • Customer Service Agent

    22 hours ago


    Manchester, United Kingdom Coburg Banks Full time

    We’re looking for a Customer Service Agent to work for our client, one of the UK’s leading debt recovery groups. You would be joining specialists in the recovery of outstanding parking charges, based in modern offices just off the M60 in Denton, Tameside. This is a full-time permanent role, 37.5 hours per week on a rota with shifts falling between 0830...

  • Customer Service

    5 days ago


    Manchester, United Kingdom CV Screen Full time

    **Customer Service & Live Chat Agent Manchester - Hybrid Salary up to 24k + Excellent Benefits! **CV Screen is recruiting for a Customer Service & Live Chat Agent to join an amazing, empowering, membership organisation who help to drive business performance. You will be joining a talented team who are committed to providing exceptional service to...


  • Manchester, United Kingdom Mears Group Full time

    Annual salary: up to £25,618.32 Customer Service OOH Agent - Night Shift Manchester - Ardwick (M12) - Full Time, Permanent Contract_ - Customer Service OOH Agent:_ - _ Hours - 40 per week (based on 4-on and 4-off rotation)_ - _ Salary - £25,618.32_ ‘Do you want to work for one of the UK’s leading housing and care service providers? Are you somebody...