Referrals Coordinator

2 weeks ago


Colchester, United Kingdom St Helena Hospice Full time

Radfield Home Care - Franchise office: Colchester, Frinton and Clacton

We are a family owned domiciliary care agency that specialise in high quality care for elderly people wishing to remain living in their own home. Raising funds for our beloved charity St Helena Hospice. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way.

**JOB PURPOSE**

The Referrals Coordinator will report directly to the Care manager. Working as part of a small professional team you will take responsibility for the daily operations of the care service. The role is varied and rewarding and would suit someone who wishes to develop their career into the area of care management and administration.

**MAIN RESPONSIBILITIES**
- Responsibility for the creation and management of the rotas for patients & carers. -Efficient and effective response time to referral inbox and communication channels. -Creation of person centred pre-care assessment for patients.
- Liaise with clients, families & professionals to manage care needs & staff deployment.
- Provide the highest standards of care & continuity of care to patients at all times.
- Provide the highest standards of support to the care team at all times.
- Ensure that patient & staff files are up-to-date & comply with company procedures.
- Office administrative tasks & updating office recording systems.
- Ensure that stocks are maintained in a safe & tidy manner & reorder as required.
- Take care of enquiries, maintain enquiry records.
- At all times, work to the company's core values, policies and standards at all times. -Work with the care team to ensure the best outcomes for patients at all times. -To provide meeting cover during any absence of the care manager & other office staff.

**Job Types**: Full-time, Permanent

Pay: £23,400.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 18/10/2024


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