Business Support and Compliance Lead

**Business Support and Compliance Lead**

**Location**: Nidd, Harrogate

**Salary**: Up to £32k depending on experience

**Hours**: 40 hours (including paid breaks]

**Contract Type**: Permanent / Full-time. Part-time or job share would be considered

Are you a highly organised, proactive professional with a sharp eye for detail and a strong understanding of business processes? Taplanes are looking for a Business Support and Compliance Lead to join our manufacturing team and play a key role in many areas - including but not limited to - maintaining and improving our operational, quality, health and safety and compliance standards.

**About the Role**:
In this critical role, you’ll support the smooth running of our business operations, with a particular focus on compliance with internal processes, quality systems, and health & safety protocols. You’ll be a central point of coordination between departments, helping to uphold standards, manage documentation, and ensure our business operates efficiently and safely.

This is a hands-on, varied role where you’ll need to think on your feet, adapt quickly, and keep a clear head when priorities change.

**About Taplanes**
Taplanes is a UK manufacturer of prefabricated shower and bathroom pods, known for our leakproof, easy-to-install designs made from 100% recyclable materials. For over 40 years, we’ve supported sectors like education, leisure, and hospitality with durable, sustainable solutions that simplify installation and ongoing maintenance.

As we continue to grow and diversify into new markets, we’re strengthening the operational backbone of the business. This role is key to ensuring our internal processes, compliance standards, and cross-functional support systems evolve in line with our ambitions — and continue to deliver the quality and reliability we’re known for.

**Key Responsibilities**:

- Support the implementation and monitoring of compliance, health & safety, and quality systems.
- Maintain up-to-date records, audits, and documentation relating to H&S and quality.
- Coordinate business support functions across departments, ensuring smooth day-to-day operations.
- Assist with internal audits and regulatory inspections.
- Promote continuous improvement and help develop efficient, compliant workflows.
- Communicate clearly and collaboratively with teams to ensure procedures and standards are understood and followed.
- Work independently and as part of the wider team to identify and solve problems quickly and effectively.

**About You**:
**Essential Skills & Attributes**:

- Minimum of GCSEs (or equivalent) in English and Maths.
- Proven experience working within a team environment.
- Excellent organisational and prioritisation skills, especially under pressure.
- Clear, confident communicator with strong interpersonal skills.
- Detail-oriented, numerate, and confident with documentation and systems.
- Calm, professional, and solutions-focused under pressure.
- Strong initiative and ability to work independently.
- Flexible, adaptable, and capable of managing the mental demands of a busy role.
- Positive, reliable, and open to learning new skills.
- Strong understanding of the importance of confidentiality, compliance, and safety.

**Might be helpful in the role**:

- Experience working in business operations or compliance in a manufacturing or industrial setting.
- Understanding of health & safety and/or quality management systems (ISO, HSE regs, etc.).
- Previous experience in a supervisory or team-leading role.
- Local to the site or within a 45-minute commute.
- Holds a valid UK driving licence.

**Why Join Us?**

You’ll be part of a respected manufacturing organisation where health, safety, and quality are top priorities. We offer a collaborative working environment, opportunities to grow and develop, and the chance to make a real difference in a key support role.

**Package**:Up to £32,000 per annum DOE + 25 days holiday + Private Pension Scheme + Career Progression

**Job Types**: Full-time, Part-time, Permanent

Pay: Up to £32,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person

Reference ID: BSACL325