Receptionist

6 days ago

Ashford, United Kingdom One Healthcare Full time

**Receptionist**

One Healthcare, a Private Hospital Group, based in Ashford, Kent, is looking for a confident, enthusiastic Receptionist with strong communication skills.

Reporting to the Senior Receptionist, the successful applicant will provide an efficient, courteous, welcoming service to accommodate the needs of all patients and visitors to the hospital.

The role will involve:

- greeting all patients and visitors;
- using the computer system to confirm and amend patients registration details;
- admissions, discharges, charging and processing of patient payments;
- covering the hospital switchboard and supporting the admin team when required;
- working collaboratively with other departments to deliver an outstanding service.

**Shifts**: will cover 06:00 to 14:00 and 12:00 to 20:00 on a rotational basis.

You will learn both the receptionists role and the switchboard role as a key member of the front of house team.

**Qualifications**
- Minimum GCSE education or equivalent

**Experience**
- Proven ability to work effectively in a team environment.
- Two years relevant experience within a customer facing role preferably within a private hospital.

**Skills**
- Demonstrable customer service skills and patient awareness
- Excellent interpersonal and communication skills
- Flexible attitude and approach to the role
- Sound computer skills
- To be tactful, diplomatic and remain calm under pressure
- Ability to work as a team member and at a fast pace

**Desirables**
- Previous private healthcare experience
- Previous reception/switchboard experience

**Receptionist**

**About the Hospital**

One Ashford Hospital is one of Kent's newest private hospitals. Patients receive fast access to appointments with specialist Consultants, diagnostic imaging and treatment for a range of health concerns. Our private hospital has been designed with the latest technology and with patient care at its heart.

**Covid-19**

The health and well-being of our patients and staff is our priority at One Healthcare and vaccination offers the best protection against the Covid-19 virus.

We strongly encourage the vaccination uptake as this remains the best line of defence against Covid-19, keeping both our patients and employees safe.

**Our Recruitment Process**

At One Ashford Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.

One Ashford Hospital reserves the right to remove job adverts before the closing date.

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