Recovery Navigator, Dependency and Recovery

**Who are we?**
Humankind is a vibrant and growing charity with over 30 years' experience working with individuals, families and communities affected by health and social inequalities across the country with a focus on improving people’s wellbeing. Humankind is one of England’s most successful home-grown charities. We have over 1,100 staff and around 100 volunteers providing services for over 20,000 people. Our specialist services include substance use, clinical, employment training and education, housing services, housing support and health, young people, and families’ services.**About the role**
A new opportunity has arisen to be part of an exciting partnership as part of the Probation Dependency and Recovery service led by Ingeus. Dependency and Recovery services are tailored to the assessed individual needs of 18+ Male Service Users on community orders and post-release licences as part of the community Probation system.- Recovery Navigators hold the professional relationship with the NPS Responsible Officer to set the Service Users dependency and recovery journey. Recovery Navigators work in an outcome focused environment which is achieved by bespoke case management, one-to-one support to assess health and lifestyle risks, building trust and undertaking activities and interventions delivered face-to-face. Recovery Navigators motivate Service Users to successfully understand and manage their dependency and recovery needs, to develop skills to change to a healthier lifestyle and to support engagement with treatment services. They will support Service Users in maintaining their motivation to change and engagement with their probation supervision. Recovery Navigators will work in partnership with Humankind Senior Recovery Navigators, Ingeus Recovery Navigators/Co-ordinators, Recovery Guides, Recovery Champions (Peer Mentors), Team Managers, NPS Responsible Officers, IOM, police and community support services.**Duties**
- Hold the professional relationship with the Responsible Probation Officer (RO) to support Service Users (SU) through one-to-one and group interventions.
- Hold 1-2-1 relationship with allocated Service User and single case-holder for continuity of contact.
- Work closely with the Recovery Guides and Recovery Champions and IOM.
- Conduct an initial assessment with all referred Service Users to assess the appropriate level of support required for their personal wellbeing journey.
- Prepare and agree individual action plans, following initial assessment, and regularly review progress with the SU.
- Work with Service Users of varying complexity of need and across each Complexity Level (as applicable)
- Proactively manage a caseload of Service Users, across low, medium and high levels of need and complexity, in line with the information contained within the Referral provided by the RO.
- Delivery of 1-2-1 / group interventions and skills training to Service Users to meet identified need(s) to a high-quality standard.
- Provide support and advocacy and information, advice and guidance to address need(s).
- Deliver in a variety of venues including Ingeus community venues, probation offices and police stations.
- Communication with PP/Treatment Services
- Signpost and Support Service Users to engage with mainstream services to provide ongoing support.
- Work alongside integrated specialist support partners Humankind to achieve successful outcomes.
- Refer Service Users to appropriate agencies as required and liaise with those specialists in order to monitor progress made.
- Understand risk assessment, as compatible with role and grading, and to ensure appropriate consideration of risk when placing service users into mainstream provision.
- Achieve outcomes in accordance with contractual KPIs and the Performance Management Framework.
- Contribute to the continuous improvement of Dependency & Recovery
- Be alert and responsive to behaviour, information or changes which could indicate a change in risk of serious harm.
- Respond appropriately to challenging behaviour (including Unacceptable Behaviour) in order to de-escalate tension, to enable Service User to manage strong feelings and to ensure their own safety and that of others.
- Record contact and progress on approved systems and report back to Responsible Officers and Recovery Navigators.
- Working closely with the RO contribute to sentence/risk management plans and reviews and contribute to case conferences such as MAPPA where appropriate.
- Develop effective relationships with all relevant agencies; be aware of referral routes and actively promote good partnerships and effective joint working. Maintain positive and professional working relationships with all those working in the probation system.
- Undertake any other duties which fall reasonably within the nature, grade and responsibilities of the post.

For full person specification and job details, please visit
- **this link**
**.**

**What can Humankind offer you?**
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