Head of Customer and Digital

2 weeks ago


South East England, United Kingdom Venn Group Full time

We are working with a Local Authority to recruit an experienced **Interim Head of Customer and Digital** to oversee resident-facing services, both face-to-face and digitally, and to lead the transformation of these services.

The **Interim Head of Customer and Digital**will hold overall responsibility for contact centre, registrars and other in-person facilities, and web presence. They must be digitally astute, politically aware and have extensive Local Governmentexperience.

Position:

Interim Head of Customer and Digital

Period:

6 months initial

Hours:

-Full time

IR35 Status:

Inside

Rate:

- £600 Umbrella

There will be a hybrid working requirement with a minimum of 2 days onsite per week.

**Essential Experience**:

- Experience of customer operations and transformation
- 5 years’ experience working in Local Government
- Proven track record of improvement

If you would like more information about the role, please contact Lisa Subhash, David Harney or Ethan Weatherby



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