Human Resources Administrator

**Details**:
**Reference number**:

- 288902**Salary**:

- £22,950- Roles based in Crawley will receive an additional London Weighting of £3,595.**Job grade**:

- Administrative Officer- NCA Grade 6**Contract type**:

- Permanent
- Fixed Term
- Loan
- Secondment**Length of employment**:

- Secondment/Fixed term/ Loan Length - 2 years**Type of role**:

- Human Resources**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 6Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, Crawley, WarringtonAbout the job

**Job summary**:
Serious and organised crime is becoming more challenging and complex. The environment in which we operate is both exciting and uncertain and is likely to remain so. The accelerating rate of technological development, criminals increasingly sophisticated use of technology and the need for the legislative base on which we operate to keep pace are just some of the factors which affect us, in our response to the threat.

To be effective in our work we are investing in our people, recognising that operational success is achieved through the hard work, expertise and commitment of our people. Because the threat is changing we must adapt and change how we work.

We are aiming to create a proud workforce that feels empowered and enabled to lead today, at the same time as building capability for tomorrow. We are currently undertaking an ambitious programme to transform the NCA’s HR function. Our vision is to deliver a new HR Operating Model and transform the way we recruit and develop people. This includes a new model for learning, a stronger approach to workforce planning and compelling people deal.

The HR Command currently comprises:

- Learning, Development & Talent - designs, develops and delivers training and training support to all NCA Officers and external partners.
- HR Strategy & Insights - leads on Strategic Workforce Planning and HR Data Management.
- HR Delivery Services - responsible for ensuring that the staffing requirements for the entire agency are met and provides transactional support and a front line HR service.
- HR Specialist Services - provides a legally and policy complaint support service for the business, responding to the business need and providing support, guidance and advice.
- HR Leadership & Partnering - provides strategic engagement and advice to Senior Leadership Teams across the Agency.
- Pay & Reward - responsible for all aspects of pay and reward for NCA Officers and future Pay Strategy.

We are currently looking to recruit HR Administrators to join our Learning, Development and Talent and HR Delivery Services teams.

**Job description**:
**The Recruitment Team**:
Working within the central recruitment team, Recruitment Administrators are responsible for supporting the end to end recruitment life cycle, for a range of disciplines, across the Agency. The Recruitment Administrator will work alongside the Recruitment Account Manager who will have ownership of a particular business area within the Agency, working with internal managers to assist with growing pipelines of talent to deploy.

You will be supporting business areas to understand and manage their recruitment requirements, which may include volume or specialist vacancies. The Recruitment Team are currently working with the Government Recruitment Service to assist on our recruitment campaigns. You will be responsible for managing this partnership and ensuring they deliver an excellent recruitment service.

**Pre-Employment Checks**:

- Employment Checks (PECs) and screening process, in readiness for the final Onboarding into the NCA.

**Learning & Development**:
Learning and Development (L&D) plays a pivotal role in our front line delivery services, providing a learning function to over 5000 officers across the Agency. The role of the HR Administrator will be to:

- Be responsible for management of course portfolios.
- Provide support to other officers with business, administrative and tactical functions.
- Provide on-site support to classroom delivery and escort external facilitators.
- Monitor and respond to customer queries, providing advice and escalating as required.
- Liaise with students and Learning Facilitators ensuring joining instructions and class lists are sent in a timely manner and any pre-requisites highlighted.
- Update systems efficiently to ensure accurate Management Information and assurance can be produced.
- You will be proactive, self - motivated, have excellent communication skills and the drive to identify process improvements.
- This is a very busy role so attention to detail, good planning and organising skills and multi-tasking are important.
- You will have the ability to work under pressure to tight deadlines.

**Professional Development**

There is also the opportunity to develop your career as a HR professional via an Apprenticeship scheme, depending on your current level of qua