New Claims Advisor

2 weeks ago

Manchester, United Kingdom Antony Hodari Solicitors Full time

**Main purpose of role**

Due to ongoing expansion, we have excellent opportunities to work for an established Housing litigation solicitor’s firm & gain valuable exposure & experience within the sector as well as development within the role.

Speak to clients who are making an enquiry in relation to potential housing disrepair, make initial assessments of the claim validity & arrange for a specialist to call back.

To chase up any outstanding documents & answer any queries relating to the potential claim

To liaise with housing inspectors as well other internal departments

**Full Training will be provided**

**Responsibilities**
**- **Hungry to push yourself & earn uncapped bonus
- Converting social media leads into appointments so as to help create new clients within our expanding new claims team
- Speak to clients regarding any outstanding documentation and assessing claims.
- Explaining retainer documentation to clients.
- Setting up new claims.

**PERSON SPECIFICATION**
- Self-motivated & positive
- Ability to work independently as well as part of a team
- Target driven
- Extremely organised
- Excellent communicator with good telephone & IT skills
- Rapport building and controlled objection handling skills are essential
- Able to assist clients in an empathetic, persuasive and confident telephone manner
- Flexibility in working hours (some evenings expected)

**Experience**
- Telephone Sales background useful
- Foreign languages beneficial but not essential

**Benefits**
- **Uncapped commission**
- **25** days holiday plus bank holidays plus birthday (Pro-Rata for Part time)
- 6% Company Pension contribution
- Potential development in a long-established firm of solicitors.

**Full Time 37.5 Hours Monday to Friday, shift pattern between 8am-8pm. Part Time Available**

**£22,500 basic plus **uncapped commission**

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

**Salary**: From £22,500.00 per year

Expected hours: 16 - 37.5 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Referral programme
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to Commute:

- Manchester (required)

Ability to Relocate:

- Manchester: Relocate before starting work (required)

Work Location: In person

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