Inbound Rta Claims Advisor

1 week ago


Manchester, United Kingdom Wise Motor Claims Ltd Full time

**Do you have claims handling experience and a confident telephone manner? Want to be part of a fun, exciting, forward-thinking, fast-growing, supportive team?**

**Wise Motor Claims** are looking to recruit inbound claims handling advisors who can provide the highest standards of quality and customer service, whilst working efficiently in a fast-paced environment in our busy office in Eccles, Manchester. Road traffic accident experience necessary.

Excellence is required in the following areas:

- Confident telephone manner/communication skills
- Confident, positive attitude
- Ability to demonstrate empathy and patience
- Timekeeping
- Attention to detail
- Working as part of a team

Daily Tasks will include but are not limited to:

- Answering inbound phone enquiries with a view to understanding individual Accident circumstances
- Use of a bespoke CRM system
- Achievement of monthly KPI targets as communicated by the Sales Manager
- General administrative tasks
- Adherence to current processes and compliance requirements
- Attention to detail and accurate processing of claims

**Comprehensive training will be provided**

**Career progression encouraged**

**Job Type**:Full-time, Permanent

**Salary**:£30k OTE including minimum guaranteed bonus (with potential to earn additional monthly bonus)

40 hours per week

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location



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