Temp to Perm Service Advisor

2 days ago

Chelmsford, United Kingdom Office Angels Full time

**Job Title**: Temp to Perm Service Advisor

**Term**: Temp to Perm

**Location**: Chelmsford, Essex

**Salary**: £25,000 per annum

**Hours**: Monday to Friday, 8am - 6pm & 1x3 Saturdays, 8am - 1pm

An exciting temp to perm opportunity has become available at a company based in Chelmsford You can expect some amazing benefits, such as a bonus scheme and free parking.

**Please note, you must have previous experience in a similar role to be considered**

Your key responsibilities as a Service Advisor would be to:

- Making outbound calls, taking service bookings and inputting on reservation system
- Greet customers, discuss, identify and progress routine service and repair requirements
- Promote the sale of service and accessories
- Ensure that maximum profit is achieved from all service works in accordance with company policy
- Discuss and identify manufacturer's warranty, routine service, and repair requirements with customers, obtaining background information to assist the service team in diagnosis-testing-inspecting
- Ensure that service and repair jobs are completed satisfactorily and to the time specified making sure all warranty items are available for return to manufacturers
- Issue repair orders to the workshop technicians adding any further information that may appertain to the repair
- Ensure that any delay in the completion of work is reported to the customer
- Ensure all materials used and time employed on each vehicle is recorded on job cards and that the mechanical write up is correct for works carried out and signed accordingly
- Accept payments for work according to company policy
- Accurately cost all invoices for payment
- Ensure that all clerical functions within the Reception area are carried out in accordance with company policy
- Ensure price lists and charge out rates are always kept up to date
- Prepare and analyse job cards for work carried out under the terms of warranty
- Ensure that all warranty policies and procedures are adhered to
- General Reception duties
- Always deliver outstanding customer service
- Knowledge of the Motor industry, parts and service is preferred
- Excellent communication and organisational skills
- Ability to communicate equally with Mechanics, Customers and Senior Management
- Extensive knowledge of Microsoft Office (Outlook, Excel, Word, etc)

**Benefits of becoming an Office Angels Temp**:

- Weekly Pay
- Up to 28 days annual leave
- Dedicated consultant to support your job search
- First opportunity to see permanent positions
- Access to free eyecare vouchers
- Temp of the Month awards
- Timesheets can be completed on mobile devices
- Perks at work
- Discount schemes
- Access to Well-being platforms

Next steps

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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